商务人力资源管理 第2版PDF电子书下载

Unit 1 Introduction to Human Resources Management 1

1.1 Significance of HRM 4

1.2 Functions of HRM 4

1.3 The Changing Environment of HRM 5

1.4 The Changing Role of HR 6

1.5 Strategic HRM 7

1.6 Competencies of Human Resources Manager 9

Unit 2 Career Development 12

2.1 Self Development 14

2.2 Roles in Career Development 18

2.3 Factors That Affect Career Choices 20

2.4 Entrepreneur and Entrepreneurship 23

Unit 3 Job Analysis 27

3.1 The Nature of Job Analysis 28

3.2 Job Descriptions 33

3.3 Job Specifications 37

3.4 Job Design 39

Unit 4 Human Resources Planning 42

4.1 Strategic Planning and Human Resources Planning 44

4.2 Stages of Human Resources Planning 45

4.3 Reasons for Human Resources Planning 48

4.4 Forecasting Personnel Needs 49

4.5 Recruitment Sources 52

4.6 Succession Planning 54

Unit 5 Employee Recruitment 57

5.1 Recruiting 58

5.2 Labor Markets 59

5.3 Strategic Recruiting Stages 61

5.4 Recruiting Source Choices:Internal vs.External 62

5.5 Recruiting over the Internet 71

Unit 6 Employee Selection 75

6.1 The Importance of Selection 76

6.2 The Nature of Selection 78

6.3 Environmental Factors Influencing Selection 79

6.4 Basic Requirements of Selection 80

6.5 Selection Process 83

6.6 Employment Tests 90

Unit 7 Training and Development 94

7.1 Employee Orientation 95

7.2 The Training Process 96

7.3 Training Needs Analysis 99

7.4 Training Techniques 101

7.5 Creative Training over the Internet 110

Unit 8 Performance Appraisal 113

8.1 The Performance Appraisal Process 115

8.2 Benefits of Performance Appraisal 116

8.3 Methods for Appraising Performance 117

8.4 Performance Appraisal:Problems and Solutions 122

8.5 Effective Appraisal Management 123

Unit 9 Organizational Renewal 125

9.1 Organizational Change and Development 127

9.2 HRM and Total Quality Management 133

9.3 Creating Team-based Organizations 134

9.4 Building Productive Teams 134

9.5 Business Process Reengineering 135

9.6 Flexible Work Arrangements 137

Unit 10 International Human Resources Management 140

10.1 Differences Between Domestic and International HRM 141

10.2 Determining the Mix of Host-country and Expatriate Employees 143

10.3 Managing Expatriate Workforce Effectively 145

10.4 International Compensation 148

10.5 Performance Appraisal of International Managers 149

10.6 Training 149