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CONTENTS 1

1．Management:Theory,Science and Practice,H．Koontz and others 1

2．Management,E．E．Adam,Jr．R．J．Ebert 25

3．The Field of Management,J．H．Donnelly,Jr．and others 38

4．Operations Management,E．E．Adam,Jr．R．J．Ebert 50

5．Historical Overview,A．C．Laufer 76

6．Foundations of the Classical School,J．H．Donnelly,Jr．and others 88

7．Frederick W．Taylor,Claude S．George,Jr 110

8．Henri Fayol,Same as above 122

9．Foundations of the Behavioral School,J．H．Donnelly,Jr．and others 128

10．Foundations of the Management Science School,Same as above 142

11．The Modern View: 161

Systems and Contingency Concepts,F．E．Kast,J．E．Rosenzweig 161

12．The Operations Function,Buffa 186

13．The Operations System,A．C．Laufer 210

14．Environmental Suprasystem,F．E．Kast,J．E．Rosenzweig 231

15．External Environment,D．Hellriegel,J．W．Slocum,Jr 255

16．Organizational Goals,F．E．Kast,J．E．Rosenzweig 283

17．Organizational Design: 306

Some Basic Considerations,D．Hellriegel,J．W．Slocum,Jr 306

18．Staffing and Developing the Line Organization,W．M．McFeely 330

19．How to Utilize Staff Services,Boak,Jr 341

20．Use of Outside Services,R．E．Levinson 347

21．The Operating Force,A．D．Newman 355

22．A Situational Approach to Organizational Design,D．Hellriegel, 363

J．W．Slocum,Jr 363

23．What Is a Business?P．E．Drucker 389

24．The Manager s Job,J．H．Donnelly,Jr．and others 405

25．The Role of Manufacturing in the Corporate Organization, 424

D．C．Burnham 424

26．Relationship of Manufacturing and MarKeting,T．E．Farrell 434

R．L．Swift 445

27 Relationship of Manufacturing and Research and Development, 445

28．Relationship of Manufacturing and Personnel Relations,G．A．Sutton 453

29．Relationship of Manufacturing and Top Management,J．F．Fisher 463

30．Relationship of Manufacturing and Community and Public RelationsActivities F．Goldem 474

31．Production Planning,Scheduling,and Control Techniques, 483

D．M．Boodman 483

32．Establishing Output Standards,R．L．Burdick 503

33．Motivation Principles,G．H．Gustat,J．A．Richardson 523

34．Incentive Plans for Indirect Workers,W．K．Hodson 532

35．Salary Determination and Incentives for Managerial Employees, 542

D．H．Rosensteel 542

36．Employee Services and Benefits,J．L．Centner 558