售货员英语会话PDF电子书下载

Part One Conversational English For Common Use 第一部分 售货员常用英语会话 1

(一)Situational Dialogues 实况对话 1

1. Greeting A Customer 向顾客打招呼 1

2. Telling Business Time To A Customer 向顾客说明营业时间 4

3. Telling Locations To A Customer 向顾客指点场所 7

4. Making Inquries Of A Customer 向顾客作询问 9

5. Making Recommendation For A Customer 向顾客作推荐 12

6. Making Requests To A Customer 向顾客提请求 15

7. Giving Explanations To A Customer(1) 向顾客作解释 18

8. Giving Explanations To A Customer(2) 向顾客作解释 21

9. Giving Explanations To A Customer(3) 向顾客作解释 24

10. Offering Apoiogies To A Customer 向顾客道歉 27

11. Offering Prices To A Customer 给顾客报价 31

12. Making Bargainings With A Customer 与顾客讨价还价 34

13. Giving Change To A Customer 给顾客找零钱 37

14. Asking A Customer For Indemnification 要求顾客赔偿 41

15. Offering Postsales Service To A Customer 给顾客提供售后服务 45

16. Returning Lost Articles To A Customer 把失物交还顾客 49

(二)Commonly Used Expressions 常用语句 53

Part Two Conversational English For Specialized Salesclerks 第二部分 专业售货员英语会话 68

1. At A Cigarette and Alcohol Store 烟酒店 68

2. At A Cloth Store 绸布店 73

3 .At A Clothes Store 服装店 79

4. At A Confectionery Store 糖果店 84

5. At A Drug Store 药店 89

6. At A Fruit Store 水果店 95

7. At A Green Grocery 蔬菜店 101

8. At A Hardware Store 五金店 106

9. At A Jewellery Store 珠宝店 111

10. At A Leather ware Store 皮货店 116

11. At A Pottery Sstore 陶瓷店 122

12. At A Shoe Store 鞋店 127

13. At A Sports Goods Store 体育用品店 133

14. At A Stationery Store 文具店 139

15. At A Toy Store 玩具店 144

16. At A Watch And Clock Store 钟表店 149

17. At An Arts And Crafts Store 工艺美术品店 155

18. At An Electrlc Appliance Store 电器店 160

Part Three The Names Of Classified Goods 第三部分 分类商品名称 167

1. Arts And Crafts 工艺美术品类 167

2. Clgarettes And Alcohol 烟酒类 170

3. Cloth 布匹类 173

4. Clothes 服装类 176

5. Confectionery 糖果类 180

6. Electric Appliances 电器类 182

7. Fruit 水果类 184

8. Hardware 五金类 186

9. Jewellery 珠宝类 187

10. Lemtherwares 皮货类 189

11. Medicines 药物类 191

12. Potterles 陶瓷类 195

13. Shoes 鞋类 197

14. SPorts Goods 体育用品类 198

15. Stmtionery 文具类 201

16. Toys 玩具类 204

17. Vegetables 蔬菜类 207

18. Watches And Clocks 钟表类 210