construction management in a market economyPDF电子书下载

1 Introduction 1

The book's contens 2

2 Benchmarking 7

Introduction 7

Definition of benchmarking 9

Historical development 10

Types of benchmarking 11

The process of benchmarking 14

The benchmarking team 28

Benchmarking Code of Conduct 29

Legal considerations 30

Benchmarking:the major issues 30

Current research 32

A case study 34

Conclusion 34

3 Reengineering 39

Introduction 39

Origins of reengineering 40

Reengineering in a construction industry context 41

The goals of reengineering 42

Reengineering methodology 45

Pitfalls of reengineering 51

Information technology and reengineering 54

Reengineering from a European perspective 57

A case study of a process reengineering study in the Australian construction industry 58

Conclusion 68

4　Partnering 71

Introduction 71

The origins of partnering 71

Partnering in a construction industry context 72

The goals of partnering 73

Categories of partnering 74

Project partnering 74

Partnering Charter 81

Strategic or multi-project partnering 86

Legal and contractual implications of partnering 89

Dispute resolution 92

Conclusion 92

5 Value management 97

Introduction 97

Historical development 97

Function analysis 102

Organisation of the study 110

Who should carry out the study? 111

Who should constitute the team? 111

The format of the study 113

Where should the study be carried out? 114

The timing of the study 114

How should alternatives be evaluated 115

Value management as a system 117

The American system 117

A case study of value management in the United States 118

The British system 120

A case study of value management in the UK 120

The Japanese system 124

A case study of value management in Japan 124

Why are the systems different? 126

The relationship between value management and quantity surveying 128

Conclusion 128

6 Constructability 133

Introduction 133

Origins 133

The goals of constructability 134

Implementing constructability 137

Constructability in practice 140

Constructability and the building product 142

Good and bad constructability 146

Quantifying the benefits of constructability 151

Conclusion 152

7 Total quality management 155

Introduction 155

Definition of TQM 157

What is quality? 158

Historical development of TQM 161

The need for a paradigm shift 163

A change in the culture of the construction industry 165

Customer focus 167

Integration 168

The all-embracing nature of TQM 174

Continuous improvement 174

Quality costs and the cost of quality 175

Universal standards of quality such as ISO 9000 176

Change management 177

The methods of TQM 177

How to implement TQM 178

Kaizen 179

Current research into TQM in the construction industry 179

Conclusion 180

8 Current construction management issues in Western and Chinese construction industries 183

Introduction 183

Cultural trends 185

Current issues 186

Emerging issues 189

Future directions 191

Conclusion 193

Bibliography 195

Benchmarking 195

Reengineering 195

Partnering 197

Value Management 198

Constructability 198

Total Quality Management 199