Map of the course 2
Unit 1 Introductions and greetings 4
1.1 Introducing yourself 4
1.2 Saying where you're from 5
1.3 Introducing other people 7
Unit 2 Occupations 8
2.1 Saying what you do 8
2.2 Telephoning 9
2.3 Finding out information about people 11
Unit 3 Companies 13
3.1 Describing a company 13
3.2 Talking about types of business 15
3.3 Finding the perfect partner 16
Unit 4 The place of work 18
4.1 Giving directions 18
4.2 Talking about departments 20
4.3 Taking a message 21
Unit 5 Revision and consolidation 23
Unit 6 Day-to-day work 25
6.1 Talking about your work 25
6.2 Describing routines 26
6.3 Likes and dislikes 27
Unit 7 The working environment 29
7.1 Asking people to do things 29
7.2 Talking about stress 31
7.3 Giving advice 32
Unit 8 Plans 33
8.1 Discussing arrangements 33
8.2 Making appointments 34
8.3 Planning a trip 36
Unit 9 Visits and travel 38
9.1 Talking to a visitor 38
9.2 Attending business events 39
9.3 Reserving a hotel room 41
Unit 10 Revision and consolidation 43
Unit 11 Work history 45
11.1 Finding someone a job 45
11.2 Talking about your career 46
11.3 Describing your first job 48
Unit 12 Fairs and sales 50
12.1 Finding out about a trade fair 50
12.2 Talking about products 51
12.3 Placing an order 52
Unit 13 Product description 55
13.1 Comparing products 55
13.2 Saying what's best 56
13.3 Making suggestions 58
Unit 14 Entertaining 60
14.1 Taking a guest to dinner 60
14.2 Making invitations 60
14.3 Describing food 62
Unit 15 Revision and consolidation 64
Unit 16 Firms and factories 66
16.1 Visiting a factory 66
16.2 Saying what you've done 67
16.3 The company report 69
Unit 17 The Business Pleasure Trip 71
17.1 Finding out about a city 71
17.2 Making offers 72
17.3 Thanking 73
Unit 18 Problems,problems 75
18.1 Dealing with problems 75
18.2 Complaining and apologizing 76
18.3 Finding a solution 77
Unit 19 Future trends 78
19.1 Making predictions 78
19.2 Talking about the future 79
19.3 Changing the way we work 81