Business Letter Writing 1
Chapter 1 Establishing Business Relations 14
Introduction 14
Lesson 1 Establishment of Business Relations 16
Lesson 2 Initiating Business 21
Lesson 3 26
(A)An lmporter's Self-Introduction 26
(B)A Reply 26
Chapter 2 Enquiries and Replies 33
Introduction 33
Lesson 4 An Enquiry 35
Lesson 5 An Enquiry for Goatskins 40
(B)A Reply 43
Lesson 6 43
(A)A Specific Enquiry 43
Chapter 3 Offers and Counter-offers 48
Introduction 48
Lesson 7 An offer 50
Lesson 8 A Non-firm Offer 54
Lesson 9 A Firm Offer 58
Lesson 10 A Counteroffer 63
Lesson 11 67
(A)A Counteroffer 67
(B)A Reply 68
Lesson 12 Declining A Counteroffer 73
Introduction 79
Chapter 4 Orders and Their Fulfilment 79
Lesson 13 A Trial Order 81
Lesson 14 Confirming An Order 85
Lesson 15 Conclusion of Business 88
Lesson 16 Offering Substitute 92
Chapter 5 Payment 104
Introduction 104
Lesson 17 105
(A)Insisting on L/C Payment 105
(B)A Reply 105
Lesson 18 Regarding Payment 111
Lesson 19 D/P and D/A 115
Introduction 121
Chapter 6 Establishment of and Amendment to L/C 121
Lesson 20 Urging Establishment of L/C 123
Lesson 21 Advising Establishment of L/C 127
Lesson 22 L/C Amendment 130
Lesson 23 Asking for L/C Amendment 134
Lesson 24 137
(A)Extension of L/C 137
(B)A Reply to the Above 138
Chapter 7 Shipment 147
Introduction 147
Lesson 25 Shipping Instructions 149
(B)Proposing Partial Shipment 155
Lesson 26 155
(A)Asking for Earlier Shipment 155
Lesson 27 Sending Shipping Advice 160
Chapter 8 Insurance 165
Introduction 165
Lesson 28 166
(A)A Request for Insurance 166
(B)Favorable Reply 167
Lesson 29 172
(A)Asking the Buyer to Cover Insurance 172
(B)An Open Policy 172
(A)Asking the Seller to Cover Insurance 176
Lesson 30 176
(B)A Favorable Reply 177
Lesson 31 181
(A)Reply to A Request for Excessive Insurance 181
(B)Regarding Additional Risks 181
Chapter 9 Complaints and Claims 187
Introduction 187
Lesson 32 Complaining of Late Delivery 189
Lesson 33 193
(A)Complaining of Short Delivery 193
(B)Accepting the Complaint 194
Lesson 34 198
(A)Claims for Damage 198
(B)Reject the Claim for Damage 199
Lesson 35 Telegrams 205
Chapter 10 Telegrams and Telexes 205
Lesson 36 Telexes 224
Chapter 11 Agencies 267
Introduction 267
Lesson 37 270
(A)Asking for Sole Agency 270
(B)A Favorable Reply to the Above 271
(C)A Reply to Letter B 271
(D)Declining A Request for Sole Agency 272
Lesson 38 Sole Agency Agreement 276
Lesson 39 Introduction of Invitation to Tender and Tender 282
Chapter 12 Invitation to Tender 282
Introduction 282
Lesson 40 Specimen 288
Chapter 13 The Processing and Assembling Business 293
Lesson 41 Introduction 293
Lesson 42 Specimen Letter and Contract 297
Chapter 14 Joint Venture 302
Lesson 43 Introduction 302
Lesson 44 A Joint Venture Contract 308
Chapter 15 Compensation Trade 315
Lesson 45 Introduction 315
Lesson 46 Speciment Letters and Contract 319