PART ONE ELEMENTARY ENGLISH100 基础英语100句 3
UNITⅠ Greetings and Getting Acquainted(问候及结识) 3
UNITⅡ Telephone Manners(电话用语) 8
UNITⅢ Offering and Asking for Help(提供和请求帮助) 13
UNITⅣ Extending and Responding to Apology and Gratitude(道歉及道谢) 17
UNITⅤ Wishes,Congratulations and Consolations(祝愿、祝贺及安慰) 22
UNITⅥ Invitations and Appointments(邀请与约会) 27
UNITⅦ Giving Advice and Suggestions(忠告与建议) 33
UNITⅧ Persuasion,Agreement and Disagreement(劝说，同意及不同意) 38
UNITⅨ Asking and Showing Directions(问路及指路) 42
UNITⅩ Bidding Goodbye(道别) 47
PART TWO ENGLISH 100 FOR SECRETARIAL STAFF 文秘人员英语100句 53
UNITⅠ Receiving Visitors(接待访客) 53
UNITⅡ Taking Messages(记录口信) 59
UNITⅢ Making Appointements(安排约会) 65
UNITⅣ Dealing with the Office Routine(处理日常事务) 71
UNITⅤ Job Interviews(求职面试) 78
UNITⅥ Using the Telephone(接打电话) 85
UNITⅦ Planning a Business Trip(计划商务旅行) 91
UNITⅧ Arranging Conferences(安排会议) 98
UNITⅨ Interpreting at Conferences(会议翻译) 104
UNITⅩ Making Suggestions(提出建议) 109
PART THREE ENGLISH 100 FOR TAXI/BUS DRIVERS 出租车(公交车)司机英语100句 117
UNITⅠ Taking Taxi Orders(接受订车) 117
UNITⅡ Get in,Please(扬招上车) 123
UNITⅢ Ready to Start(准备出发) 129
UNITⅣ On the Way(行车途中) 135
UNITⅤ Traffic Jam(交通堵塞) 142
UNITⅥ Introducing the Attractions(旅游介绍) 148
UNITⅦ Tackling Emergencies(处理意外) 155
UNITⅧ Charging the Fare(收取车费) 161
UNITⅨ Bidding Goodbye(到站送客) 168
UNITⅩ On the Bus(公交车上) 174
PART FOUR ENGLISH 100 FOR HOTEL STAFF 宾馆员工英语100句 183
UNITⅠ Taking Room Reservations(接受订房) 183
UNITⅡ At the Reception Desk(在接待处) 190
UNITⅢ Bell Service(应接服务) 197
UNITⅣ The Business Center and the Central Switchboard(商务中心及总机服务) 203
UNITⅤ Foreign Currency Exchange(外币兑换) 210
UNITⅥ Housekeeping(Ⅰ)(客房服务(一)) 215
UNITⅦ Housekeeping(Ⅱ)(客房服务(二)) 221
UNITⅧ At the Hotel s Restaurant,Shopping Arcade,and Gym(在宾馆的餐厅、商场及健身房) 227
UNITⅨ Settling Complaints(解决投诉) 233
UNITⅩ At the Cashier s Desk(在收银处) 239
PART FIVE ENGLISH 100 FOR SHOP ASSISTANTS 营业员英语100句 247
UNITⅠ General Work Procedures(工作规范) 247
UNITⅡ At the Foodstuff Counter(在食品部) 252
UNITⅢ At the Pharmacy Counter(在药材柜) 258
UNITⅣ At the Art and Craft Department(Ⅰ)(在工艺美术品部(一)) 264
UNITⅤ At the Art and Craft Department(Ⅱ)(在工艺美术品部(二)) 270
UNITⅥ At the Textile and the Knitting-Wool Department(在纺织品和毛线部) 277
UNITⅦ At the Garment Department(在服装部) 284
UNITⅧ At the Cultural and Recreational Department(在文化娱乐部) 290
UNITⅨ At the Cosmetics Department(在化妆品部) 296
UNITⅩ At the Bazaar(在小商品市场) 301
PART SIX ENGLISH 100 FOR RESTAURANT WAITERS 餐馆服务员英语100句 309
UNITⅠ Seating the Diners(迎宾就坐) 309
UNITⅡ Taking Orders for Chinese Cuisine(听点中菜) 316
UNITⅢ Taking Orders for Western Cuisine(听点西餐) 322
UNITⅣ Serving the Dishes(宴席上菜) 328
UNITⅤ Celebrations(喜庆活动) 333
UNITⅥ Chinese Breakfast(中式早餐) 339
UNITⅦ Western Breakfast(西式早餐) 346
UNITⅧ Settling Complaints(处理投诉) 353
UNITⅨ At a Bar(酒吧服务) 360
UNITⅩ Accepting the Payment(接受付款) 366
PART SEVEN ENGLISH 100 FOR BEAUTY PARLOR AND CLUB STAFF 美容康乐业从业者英语100句 373
UNITⅠ Deep Face-Cleansing(皮肤清洁) 373
UNITⅡ The Make-up(Ⅰ)(化妆(一)) 380
UNITⅢ The Make-up(Ⅱ)(化妆(二)) 386
UNITⅣ Hair Setting(理发) 393
UNITⅤ Hair Perm for Ladies(女士烫发) 399
UNITⅥ Hair Cutting for Men(男士理发) 405
UNITⅦ Our Recreational Club(康乐总汇) 410
UNITⅧ Sauna Bath and Swimming(桑拿浴与游泳) 416
UNITⅨ Bowling,Gongfu and Others(保龄球、功夫及其他) 422
UNITⅩ Singing and Dancing(音乐歌舞) 428
PART EIGHT ENGLISH 100 FOR PROPERTY MANAGEMENT CLERKS 物业管理员英语100句 437
UNITⅠ Lease(Ⅰ)(租赁(一)) 437
UNITⅡ Lease(Ⅱ)(租赁(二)) 443
UNITⅢ Recreational Facilities(娱乐设施) 450
UNITⅣ Premises Facilities(房屋设施) 457
UNITⅤ Move-in Procedures(入住手续) 464
UNITⅥ Premise Maintenance(物业维修) 471
UNITⅦ Service Center(服务中心) 477
UNITⅧ Convenient Store(方便店) 484
UNITⅨ Wishes,Congratulations and Consolations(祝愿、祝贺与安慰) 489
UNITⅩ Settling Complaints(处理投诉) 494