Unit 1 Intercultural Competence:A New Critical Skill 1
Before you Read 2
Reading Passage 3
Intercultural Competence:A New Critical Skill 6
After You Read 6
Supplementary Reading 9
Assessing Intercultural Competence:YOGA Form 12
Unit 2 The Need for Intercultural Business Communication Competence 12
Before You Read 13
Reading Passage 14
The Need for Intercultural Business Communication Competence 18
After You Read 18
Supplementary Reading Ⅰ 21
Companies Need to Create a Culture 23
Supplementary Reading Ⅱ 23
The Intercultural Manager 25
Unit 3 Global Vision in the Workplace 25
Before You Read 26
Reading Passage 27
Worldwide Vision in the Workplace 32
After You Read 32
Supplementary Reading 35
Intercultural Mentality in the Multicultural World 39
Unit 4 Cross Cultural Training 39
Before You Read 40
Reading Passage 41
Cross-Cultural Training 45
After You Read 45
Supplementary Reading 48
What Cross-Cultural Training Can Do for Your Management 51
Unit 5 American Business Management Expert Famous in Japan 51
Before You Read 52
Reading Passage 53
American Business Management Expert Famous in Japan 58
After You Read 58
Supplementary Reading 61
Japanese Management:Business Strategy Lessons for the West 64
Unit 6 Misunderstanding and Organizational Communication 64
Before You Read 65
Reading Passage 66
Misunderstanding and Organizational Communication 69
After You Read 69
Supplementary Reading 72
Organizational Communication—Vertical,Horizontal,and Diagonal CommunicationsUnit 7 Women as Expatriates:A Forgotten Resource 76
Before You Read 77
Reading Passage 78
Women as Expatriates:A Forgotten Resource 81
After You Read 81
Supplementary Reading 84
Scarcity of Women Expatriates 90
Unit 8 Networking and Business Communication 90
Before You Read 91
Reading Passage 92
Networking and Business Communication 97
After You Read 97
Supplementary Reading 101
Business Communications 105
Unit 9 Depression in the Workplace 105
Before You Read 106
Reading Passage 107
Depression in the Workplace 112
After You Read 112
Supplementary Reading 116
No More Nine to Five 124
Unit 10 Job Satisfaction 124
Before You Read 125
Reading Passage 126
Job Satisfaction 130
After You Read 130
Supplementary Reading 133
The Effect of Job Satisfaction on Employee Performance—Vertical,Horizontal,and Diagonal CommunicationsUnit 11 Winning Leaders Are Highly Energized Themselves 137
Before You Read 138
Reading Passage 139
Winning Leaders Are Highly Energized Themselves 142
After You Read 142
Supplementary Reading 145
Leaders in Denial 148
Unit 12 Globalization Benefits the World's Cultures 148
Before You Read 149
Reading Passage 150
Globalization Benefits the World's Cultures 157
After You Read 157
Supplementary Reading 162
Globalization Harms the World's Cultures 166
Unit 13 A Healthy Disregard for the Impossible 166
Before You Read 167
Reading Passage 168
A Healthy Disregard for the Impossible 171
After You Read 171
Supplementary Reading 174
How the Moscow-Born Entrepreneur Cofounded Google and Changed the Way the World SearchesUnit 14 The Nobel Peace Prize and Global Warming 180
Before You Read 181
Reading Passage 182
Presentation Speech:The Nobel Peace Prize Winner 2007
After You Read 188
Supplementary Reading 192
Nobel Peace Prize Acceptance Speech 199
Unit 15 The Importance of Creativity and Innovation 199
Before You Read 200
Reading Passage 201
The Importance of Creativity and Innovation 205
After You Read 205
Supplementary Reading 208