Unit 1 Why Do We Study Intercultural Communication? 1
Before You Read 2
Reading Passage 3
Why Do We Study Intercultural Communication? 7
After You Read 7
Supplementary Reading 14
The Origins of Intercultural Communication 17
Unit 2 Barriers to Intercultural Communication 17
Before You Read 18
Reading Passage 19
Barriers to Intercultural Communication 24
After You Read 24
Supplementary Reading 28
Attitudes toward the Culturally Different:The Role of Intercultural Communication Barriers,Affective Responses,Consensual Stereotypes,and Perceived ThreatUnit 3 Why Do Americans Act Like That? 32
Before You Read 33
Reading Passage 34
Why Do Americans Act Like That? 39
After You Read 39
Supplementary Reading 43
American Ways 48
Unit 4 Understanding Values behind Business People 48
Before You Read 49
Reading Passage 50
Understanding Values Behind Business People 54
After You Read 54
Supplementary Reading 58
How to Do Business in Canada? 61
Unit 5 America Is Neither a'Melting Pot'Nor a'Salad Bowl' 61
Before You Read 62
Reading Passage 63
America Is Neither a'Melting Pot'Nor a'Salad Bowl'After You Read 65
Supplementary Reading 69
Immigrants Shunning Idea of Assimilation 73
Unit 6 Different Communication Styles 73
Before You Read 74
Reading Passage 75
Verbal Communication:The Way People Speak 81
After You Read 81
Supplementary Reading 84
Communication Styles 87
Unit 7 How American and German See Each Other 87
Before You Read 88
Reading Passage 89
How American and German See Each Other 96
After You Read 96
Supplementary Reading 99
German-American Intercultural Differences at the Workplace:A SurveyUnit 8 Different Ways of Thinking 104
Before You Read 105
Reading Passage 106
Different Ways of Thinking 110
After You Read 110
Supplementary Reading 114
Discourse Patterns and World Views 116
Unit 9 The Cultural Mold:Differences That Make a Difference 116
Before You Read 117
Reading Passage 118
The Cultural Mold:Differences That Make a DifferenceAfter You Read 122
Supplementary Reading 125
How Japanese and Americans View Each Other's Communication HabitsUnit 10 Cross-Cultural Conflict and Adjustment 128
Before You Read 129
Reading Passage 130
Cross-Cultural Conflict and Adjustment 135
After You Read 135
Supplementary Reading 138
Conflict Resolution for Contrasting Cultures 142
Unit 11 Employee Turnover:East-West Cultural Differences 142
Before You Read 143
Reading Passage 144
Employee Turnover:East-West Cultural DifferencesAfter You Read 148
Supplementary Reading 152
Perception 155
Unit 12 Cultural Differences That Influence Business in China 155
Before You Read 156
Reading Passage 157
Cultural Differences That Influence Business in ChinaAfter You Read 162
Supplementary Reading 165
Getting to Know Another Culture 169
Unit 13 Understanding Cultural Differences While Studying Abroad 169
Before You Read 170
Reading Passage 171
Understanding Cultural Differences While Studying AbroadAfter You Read 176
Supplementary Reading 180
Studying Abroad and Culture Shock 185
Unit 14 Cross-Cultural Marriage 185
Before You Read 186
Reading Passage 187
Cross-Cultural Marriage 192
After You Read 192
Supplementary Reading 195
Family Relationships in the US 197
Unit 15 Friends and Strangers 197
Before You Read 198
Reading Passage 199
Friends and Strangers 204
After You Read 204
Supplementary Reading 207