Chapter 1 Business Letter 1
Chapter 2 Establishment of Business Relations 22
Chapter 3 Inquiry and Reply 41
Chapter 4 Offer and Counter-offer 58
Chapter 5 Acceptance and Order 75
Chapter 6 Contract 89
Quiz 116
Chapter 7 Terms of Payment 122
Chapter 8 Letter of Credit 139
Chapter 9 Packing 168
Chapter 10 Shipment 182
Chapter 11 Insurance 199
Chapter 12 Complaints and Claims 214
Chapter 13 E-commerce 229
Chapter 14 Expos 244
Chapter 15 Websites 250
Final Test 254
附录A 常用外贸术语大全 261
附录B 跟单信用证统一惯例（UCP600） 269
附录C 外贸函电常用词汇 318
参考文献 354