Unit 1 Advertisement 1
Unit 2 Meeting a Business Client 13
Unit 3 Description of Commodities 28
Unit 4 Inquiries 41
Unit 5 Offer and Counter Offer 57
Unit 6 Order 70
Unit 7 Price 82
Unit 8 Payment 95
Unit 9 Packing 111
Unit 10 Shipment 127
Unit 11 Insurance 143
Unit 12 Signing a Contract 161
Unit 13 Complaints and Claims 177
Unit 14 Agency 193
Unit 15 Trade Modes 206