Unit 1 Production and Operation 1
Unit 2 Sales and Marketing 11
Unit 3 Types of Companies 19
Unit 4 Documents and Documentation 27
Unit 5 Banking and Finance 33
Unit 6 Import and Export 37
Unit 7 Payments in International Trade 41
Unit 8 Conditions of an Order 47
Unit 9 Agents and Agencies 53
Unit 10 Insurance 59
Unit 11 Transport 63
Unit 12 The Stock Exchange 69
Unit 13 The Commodity Market 75
Unit 14 Accounting 81
Unit 15 Complaint 87
Unit 16 Human Resources Management 93
Key to the Exercises 107