Chapter One Introduction（导论） 3
Chapter Two The Layout of Business Letters（商务信函的格式） 6
Section 1 Introduction 6
Section 2 Language Style 7
Section 3 Format of Business Letters 12
Section 4 Layout of the Common Blocked Lines for Business Letters 17
Section 5 Addressing Envelopes 23
Chapter Three Establishment of Business Relations and Credit Status Enquiries（建立业务关系和资信调查） 27
Section 1 Establishment of Business Relations 27
Section 2 Credit Status Enquiries 32
Section 3 Useful Expressions 40
Chapter Four Enquiry and Offer（询价和报盘） 44
Section 1 Enquiry 44
Section 2 Guidelines for Writing Enquiries 45
Section 3 Reply to Enquiries:Offer 46
Section 4 Important Notes on an Offer 47
Section 5 Guidelines for Replying to Enquiries 50
Section 6 Specimen Letters 55
Section 7 Useful Expressions 62
Chapter Five Response to Offers（回应报价） 66
Section 1 Declining an Offer 66
Section 2 Guidelines for Declining an Offer 66
Section 3 Conditional Acceptance:Counter-offer 67
Section 4 Guidelines for Writing Counter-offer Letters 68
Section 5 Entire Acceptance 70
Section 6 Guidelines for Writing Acceptance Letters 71
Section 7 Specimen Letters 73
Section 8 Useful Expressions 79
Chapter Six Order Placing ＆ Replies to Orders（下订单及对订单的回应） 84
Section 1 Introduction 84
Section 2 How to Place an Order 87
Section 3 Confirmation of an Order 93
Section 4 Useful Expressions 99
Chapter Seven International Business Contract（国际商务合同） 103
Section 1 A Brief Introduction to International Business Contract 103
Section 2 The Contract Heading 106
Section 3 The Recitals 108
Section 4 The Main Body of a Contract 110
Section 5 The Validation of a Contract 119
Section 6 Specimens of Contract 122
Section 7 Useful Expressions 138
Chapter Eight Terms of Payment（支付条款） 139
Section 1 Payment Instruments 139
Section 2 Method of Payment 142
Section 3 SPecimen Letters 147
Section 4 Useful Expressions 151
Chapter Nine Letter of Credit（信用证） 155
Section 1 Introduction 155
Section 2 Parties in a Letter of Credit 158
Section 3 Contents of a Letter of Credit 160
Section 4 Categories of Letters of Credit 161
Section 5 Basic Documentary Procedure of L/C 168
Section 6 Characteristics of Settlement by L/C 174
Section 7 Payment Terms in the Contract 175
Section 8 Specimens of L/C 181
Section 9 Specimen Letters Concerning L/C 190
Section 10 Useful Expressions 197
Chapter Ten Shipment and Ocean Bill of Lading（B/L）（装运及海运提单） 201
Section 1 Ocean Transport 201
Section 2 Terms of Shipment in the Contract and the Covering L/C 205
Section 3 Types of Ocean Bill of Lading 209
Section 4 Contents of Ocean B/L and Its Making 212
Section 5 Specimen Letters 221
Section 6 Useful Expressions 228
Chapter Eleven Packing（包装） 231
Section 1 The Importance of Packing in Foreign Trade 231
Section 2 Packing Terms in Foreign Trade 232
Section 3 Different Kinds of Transportation Packing and Their Packaging Containers 234
Section 4 Packing Marks 237
Section 5 Packing List ＆ Weight List 240
Section 6 Specimen Letters 243
Section 7 Useful Expressions 246
Chapter Twelve Insurance（保险） 249
Section 1 Insurance in Foreign Trade 249
Section 2 Marine Insurance 249
Section 3 Types of Coverage 251
Section 4 Effecting Insurance 254
Section 5 Specimen Letters 256
Section 6 Useful Expressions 258
Chapter Thirteen Complaints,Disputes and Claims（投诉、争议与索赔） 261
Section 1 Definition of Complaints,Disputes and Claims 261
Section 2 Different Types of Complaints,Disputes and Claims 261
Section 3 Specimen Letters 262
Section 4 Useful Expressions 270
Chapter Fourteen Agency（代理） 273
Section 1 Introduction 273
Section 2 Relations between Principal and Agent 274
Section 3 What to Be Covered in Agency Agreement 274
Section 4 Specimen Letters 278
Section 5 Useful Expressions 281
Chapter Fifteen Quality Terms（质量条款） 285
Section 1 Introduction 285
Section 2 Means to Express Quality 285
Section 3 Terms of Quality 289
Section 4 Quality Guarantee 291
Section 5 Specimen Letters 294
Section 6 Useful Expressions 299
Chapter Sixteen Quantity Terms（数量条款） 301
Section 1 The Importance of Quantity Clause 301
Section 2 Units of Measures and Weights 301
Section 3 The Calculation of the Weight of Goods 303
Section 4 The Application of Quantity Terms 304
Section 5 Specimen Letters 307
Section 6 Useful Expressions 308
Chapter Seventeen Commodity Categorization and Price Terms（商品分类和价格条款） 310
Section 1 Categorization of Trading Commodities 310
Section 2 Survey on International Trade Practice 317
Section 3 Price Terms Commonly Used in International Trade 319
Section 4 Specimen Letters 327
Section 5 Useful Expressions 329
Chapter Eighteen Business Fax and E-mail Writing（商务传真和电子邮件写作） 333
Section 1 Introduction 333
Section 2 Fax 334
Section 3 E-mail 341
Section 4 Useful Expressions 351
Chapter Nineteen Documentation in International Trade（外贸单证） 355
Section 1 Introduction 355
Section 2 Kinds of International Trading Documents 356
Section 3 Issues Concerning Documents 358
Section 4 Specimens 360
Section 5 Useful Expressions 369
PART TWO 375
Exercises 375
Key to Exercises 427
Reference 472
后记 477