PartⅠ THE CHANGING NATURE OF MANAGERIAL AND PROFESSIONAL WORK 3
1. Introduction 3
Preface 7
2. Diversity,Interdependence,and Power Dynamics in Organizations:Beyond Naiveté and Cynicism 12
3. The Leadership Challenge:Making Social Complexity Work for Us,Not Against Us 31
PartⅡ THE RELATIONAL CONTEXT OF WORK 55
4. Relations Outside the Chain of Command:Overcoming Resistance and Gaining Cooperation Without Formal Authority 55
5. Relations with Subordinates:Coping with Dependence on a Complex Human System 76
6. Relations with Superiors:The Challenge of Managing a Boss 95
7. Early Career:Developing an Adequate Power Base 117
PartⅢ THE LIFE CYCLE OF LEADERSHIP 117
8. Mid-Career:Using Power Without Abusing It 138
9. Late Career:Letting Go Gracefully 154
PartⅣ IMPLICATIONS 169
10. Improving Personal Effectiveness at Work:Some Recommendations 169
11. Leadership Skills as Social Capital:An Agenda for the Future 184
Acknowledgments 193
Notes 199
Bibliography 207
Index 213