抵达后的海关手续 1
Unit 1 Travel by air 坐飞机旅行 2
1.1 Booking a flight 预定机票 2
1.2 At the check-in counter 办理登机手续 2
抵达后的海关手续 2
CONTENTS 2
1.3 Security check 安全检查 4
1.4 Going through customs after landing（1） 4
1.5 Going through customs after landing（2） 6
2.2 Buying traveler s checks 购买旅行支票 18
2.3 Changing money 兑换货币 18
Unit 2 At a bank 在银行 18
2.1 Cashing traveler s checks 兑现旅行支票 18
2.4 Opening an account 开立帐户 20
Unit 3 At a hotel 在旅馆 28
3.1 Finding rooms（1） 找客房（1） 28
3.2 Finding rooms（2） 找客房（2） 28
3.3 Filling out the form 填写表格 30
3.4 Finding out about the hotel 了解旅馆情况 30
4.3 Leaving a message 留个口信 38
4.2 Calling again later 以后再打 38
Unit 4 Telephone calls 打电话 38
4.1 Getting people on the phone 打电话找人 38
4.4 Asking people to repeat 请人重复 40
Unit 5 Housing 房子问题 48
5.1 Looking for office space 找办公室 48
5.2 Apartment hunting 找公寓 48
5.3 Buying a house 买房 50
5.4 Talking about mortgage loans 抵押贷款 50
6.2 Giving directions（2） 指路（2） 60
6.3 Being new in town 初来乍到 60
6.1 Giving directions（1） 指路（1） 60
Unit 6 Asking for directions 问路 60
6.4 Catching a bus 乘公共汽车 62
6.5 Taking a taxi 乘出租车 62
Unit 7 Meeting potential customers 迎接客户 72
7.1 Introductions and greetings（1） 介绍与问候（1） 72
7.2 Introductions and greetings（2） 介绍与问候（2） 72
7.4 Seeing old friends 见到老朋友 74
7.3 Helping with baggage 帮助拿行李 74
8.1 Setting the time（1） 约定时间（1） 82
8.2 Setting the time（2） 约定时间（2） 82
Unit 8 Making appointments 约见 82
8.3 Changing the date 更改时间 84
8.4 Canceling an appointment 取消约见 84
Unit 9 In the reception area 在接待处 92
9.1 Arriving for an appointment 赴约 92
9.2 Asking for people 要求接见 92
9.4 Being late 迟到 94
9.3 Calling without an appointment 无约造访 94
Unit 10 Sales promotion 促销 102
10.1 Line of business 经营范围 102
10.2 An interesting product 感兴趣的商品 102
10.3 Business principle 经营原则 104
10.4 Providing technical data 提供技术资料 104
10.5 Pushing a new product 推销新产品 106
11.1 Inviting people over 邀请参观 118
11.2 Showing people around 带领参观 118
Unit 11 Visiting factories 参观工厂 118
11.3 Talking about the plant 谈论工厂 120
11.4 Looking over manufacturing process 120
参观生产过程 122
11.5 Talking about new product 谈论新产品 122
Unit 12 Inquiries and offers 询价和报价 134
12.1 Making inquiries 询价 134
12.2 Making offers 报盘 134
12.4 Goods not available 无货供应 136
12.3 Talking about the market 谈论市场 136
Unit 13 Price（Ⅰ） 价格（Ⅰ） 146
13.1 Bargaining（1） 讨价还价（1） 146
13.2 Bargaining（2） 讨价还价（2） 146
13.3 Talking about commission 洽谈佣金 146
13.4 Asking for a discount 索取折扣 148
Unit 14 Price（Ⅱ） 价格（Ⅱ） 154
14.1 HaggLing over price 论价 154
14.2 Adjusting price 调价 156
14.3 Making concessions 让步 156
15.2 Comparing products 比较产品 168
15.1 Showing samples 展示样品 168
Unit 15 Quality 质量 168
15.3 Recommending substitutes 介绍代用品 170
15.4 Producing according to buyer s requirement 170
按买方要求生产 182
Unit 16 Shipment 装运 182
16.1 Setting date of delivery 定交货期 182
16.2 Advancing shipment 提前装运 182
16.4 Talking about container service 集装箱运输 184
16.3 Urging shipment 催装 184
Unit 17 Payment付款 194
17.1 Demanding payment by L/C 要求信用证付款 194
17.2 Arranging payment 安排付款办法 194
17.3 Time L/C 远期信用证 196
17.4 D/A and D/P 承兑交单和付款交单 196
Unit 18 Agency 代理 204
18.1 Offering to be an agent 愿为代理 204
18.2 Discussing terms 讨论条件 204
18.3 Talking about promotion plans 谈论促销计划 206
18.4 Declining a request 婉拒代理要求 208
Unit 19 Foreign investment 外国投资 220
19.1 Investment environment 投资环境 220
19.2 Establishing joint ventures 申办合资企业 222
19.3 Preferential policies 优惠政策 224
19.4 Setting up a representative office 226
20.2 Quality deterioration 货物变质 238
20.1 Poor packing 包装太差 238
Unit 20 Complaints and claims 意见与索赔 238
设立常驻代表机构 238
20.3 Wrong articles shipped 错发货物 240
20.4 Handling complaints 处理客户意见 242
Unit 21 Press interviews 记者采访 254
21.1 Effective policy 有效的措施 254
21.2 Key to success 成功的诀窍 254
21.3 Market share 市场占有率 256
21.4 Diversification 多样化经营 258
22.2 Meeting old customers 与老客户重逢 268
22.3 Transportation problems 交通问题 268
22.1 Impressions 谈论印象 268
Unit 22 Small talk 寒喧 268
22.4 Favorite sport 最喜欢的运动 270
22.5 Holiday 度假 270
Unit 23 Weather 气候 280
23.1 The best topic 最佳话题 280
23.2 No choice 无法选择 280
23.3 Weathercast 天气预报 280
23.4 A cold winter 寒冷的冬天 282
24.2 At a reception 在招待会上 290
24.1 Making invitations 邀请 290
Unit 24 Entertaining customers（Ⅰ） 招待客户（Ⅰ） 290
24.3 Standing on ceremony 讲究礼节 292
24.4 Talking about foreign food 谈论外国食品 292
Unit 25 Entertaining customers（Ⅱ） 招待客户（Ⅱ） 302
25.1 Describing wines 介绍名酒 302
25.2 Tasting roast duck 品尝烤鸭 302
25.3 Talking about seafood 谈论海鲜 304
25.4 Drinking tea 品茶 304
25.5 Saying thank you 道谢 306
26.2 Walking up into the mountains 步入山林 314
Unit 26 Sightseeing 观光游览 314
26.1 Sauntering through a garden 漫步园林 314
26.3 Visiting a temple 参观庙宇 316
26.4 Local features 地方特色 316
Unit 27 Shopping 购物 326
27.1 Looking at skirts 选购裙子 326
27.2 Buying a gift 购买礼物 326
27.3 Too expensive 价格太贵 326
27.4 Out of stock 货物脱销 328
27.5 Just looking 随便看看 328
28.2 Leaving by plane 乘机回国 334
Unit 28 Saying goodbye 辞行 334
28.1 Calling to say goodbye 电话告别 334
28.3 Looking forward to coming again期待再次来访 336
28.4 Bon voyage 一路平安 336
Unit 29 Job interview 求职面试 342
29.1 Straight out of school 初出校门 342
29.2 Talking about oneself 谈谈自己 342
29.3 Inquiring about terms 询问条件 344
29.4 Taken on probation 须经试用 346