1.Making Answering a Phone Call 打电话 接电话 1
2.Not Available 没找到人 7
3.Waiting and Calling back 等候与回电 14
4.Taking a Message 留言 20
5.Telling News 转告消息 28
6.Long-Distance Call 长途电话 32
7.Wrong Number 打错电话 42
8.Extension and Engaged 分机占线 49
9.Fault on the Lines 线路故障 56
9.Company Bonus 公司奖金 56
10.Company Competition 公司竞争 63
11.Financial Affairs 公司财务 69
12.Business Trips 出差 77
13.Company s Personnel Policies 公司人事政策 83
14.Insurance 保险 90
15.Company s Organization 公司机构 98
16.Presenting Products 产品介绍 106
17.Negotiations 业务谈判 114
18.Arranging Business Visits 安排参观 121
19.The Trade Fair 交易会 127
20.Company Strategy 公司谋略 136
21.Starting a Conversation and Departing 开始交谈与告别 147
Part2 Expressions for Daily Use in a Company公司日常用语 147
22.Invitations 邀请 155
23.Requests and Offers 请示与提议 160
24.Suggestions and Advice 建议与忠告 167
25.Apologies and Excuses 道歉 174
26.Approval and Disapproval 赞成与反对 183
27.Likes,Dislikes and Preferences 喜欢与厌恶 190
28.Congratulations 祝贺 195
29.Making Appointments 约会 200
30.Asking for Information 询问情况 207
31.Complaints and Blame 抱怨与责备 212
32.Persuasion 劝说 218
33.Hopes and Wishes 愿望 223
34.Worry,Concern and Sympathy 担心、关切与同情 230
35.Disappointment and Regret 失望与遗憾 236
36.Plans and Intentions 计划与打算 243
37.Certainty and Doubt 肯定与疑问 250
38.Satisfaction and Dissatisfaction 满意与不满意 255
39.Remindings and Commands 提醒与命令 262
40.Encouragement and Surprise 鼓励与惊奇 266
41.Views and Opinions 观点与意见 270
42.Annoyance and Reproach 厌烦与指责 275
43.Personal Questions and Interest 个人问题与兴趣 279
44.Description and Narration 描写与叙述 285