Unit 1: Introductions 1
Unit 2: People 13
Unit 3: People at Work 29
Unit 4: At the Office 43
Unit 5: The Business World 59
Unit 6: Communications 71
Unit 7: Plans＆Arrangements 91
Unit 8: Going Places 105
Unit 9: Entertaining 119
Unit 10: Personnel 133
Unit 11: Marketing＆Advertising 145
Unit 12: Sales 161
Unit 13: Facts＆Figures 177
Unit 14: The Festive Season 191
Unit 15: Problems 211
Appendix 1: Tapescripts for Units 1-15 229
Appendix 2: Language Reference Boxes 269
Appendix 3: Cultural Glossary 289
Appendix 4: Grammar Index 297