1．Introduction 1
2．Leadership and Organizational Performance 5
3．Group Processes and Organizational Performance 26
4．Communication，Influence，and Organizational Performance 44
5．The Effect of Measurements on Management Practices 61
6．Some General Trends 77
7．Effective Supervision：An Adaptive and Relative Process 89
8．An Integrating Principle and an Overview 97
9．Some Empirical Tests of the Newer Theory 119
10．Voluntary Organizations 140
11．The Nature of Highly Effective Groups 162
12．The Interaction-Influence System 178
13．The Function of Measurements 192
14．A Comparative View of Organizations 222
15．Looking to the Future 237
Name Index 265
Subject Index 269