第1单元 导游接站——北京导游 1
Part A Know-how for Tour'Guides导游实务 2
1.Preparations for Meeting the Tour Group接团准备 3
2.Meeting Tourists at the Airport机场迎宾 3
3.Additional Tips for Tour Guides导游提示 5
Part B Listening Comprehension导游听力训练 6
Section 1 The Temple of Earth地坛 6
Section 2 The Tian'anmen Square天安门广场 8
Part C Welcome Speech欢迎词 9
Welcome Speech by the Local Guide地陪致欢迎词 10
Part D Situational Dialogues情景对话 12
The Great Wall长城 13
Part E Introduction to Tourist Sites景点讲解 19
The Former Imperial Palace故宫 20
Part F Optional Exercises选择练习 23
1.Translation景点翻译 23
2.ABC About the Chinese Culture中国文化简介 24
The Colors of Imperial Palaces皇宫的颜色 24
第2单元 旅游线路——山西导游 26
Part A Know-how for Tour Guides导游实务 27
1.Drafting an Itinerary拟定线路 28
2.Differences in the Itinerary线路差异 28
3.Additional Tips for Tour Guides导游提示 29
Part B Listening Comprehension导游听力训练 30
Section 1 Mount Wutai五台山 30
Section 2 Yungang Grottoes云冈石窟 32
Part C Tourist Itineraries旅游线路 33
A Four-day Cultural Tour of Shanxi山西文化之旅四日游 34
Part D Situational Dialogues情景对话 36
Pingyao Ancient City平遥古城 37
Part E Introduction to Tourist Sites景点讲解 43
The Qiao's Compound乔家大院 44
Part F Optional Exercises选择练习 47
1.Translation景点翻译 47
2.ABC About the Chinese Culture中国文化简介 47
Chinese Dragon Culture中国龙文化 47
第3单元 途中讲解——山东导游 50
Part A Know-how for Tour Guides导游实务 51
1.On the Way to Tourist Sites途中导游 51
2.Taboos of Guiding Service on the Way途中导游服务禁忌 52
3.Additional Tips for Tour Guides导游提示 53
Part B Listening Comprehension导游听力训练 54
Section 1 Baotu Spring趵突泉 54
Section 2 Penglai Pavilion蓬莱阁 55
Part C On-the way Introduction途中讲解 57
On the Way from Jinan to Qufu济南到曲阜途中导游 58
Part D Situational Dialogues情景对话 60
Confucius Temple孔庙 61
Part E Introduction to Tourist Sites景点讲解 67
Mount Tai泰山 68
Part F Optional Exercises选择练习 71
1.Translation景点翻译 71
2.ABC About the Chinese Culture中国文化简介 72
Confucianism儒学 72
第4单元 景点讲解——河南导游 75
Part A Know-how for Tour Guides导游实务 76
1.Sightseeing Tempo游览节奏 77
2.Introduction for Different Tourists对不同游客的讲解方法 78
3.Additional Tips for Tour Guides导游提示 79
Part B Listening Comprehension导游听力训练 80
Section 1 Yin Ruins殷墟 80
Section 2 White Horse Temple白马寺 82
Part C Situational Dialogues情景对话 83
Shaolin Temple少林寺 85
Part D Introduction to Tourist Sites景点讲解 90
Longmen Grottoes龙门石窟 91
Part E Methods of Introduction讲解方法 94
Method of Narrative Introduction陈述法 94
Part F Optional Exercises选择练习 95
1.Readings—A City Tour of Kaifeng阅读:开封城市游 95
2.Translation景点翻译 97
3.ABC About the Chinese Culture中国文化简介 97
Chinese Wushu中国武术 97
第5单元 入住酒店——安徽导游 100
Part A Know-how for Tour Guides导游实务 101
1.Hotel Check-in入住酒店 101
2.Room Standard客房标准 102
3.Additional Tips for Tour Guides导游提示 103
Part B Listening Comprehension导游听力训练 104
Section 1 Bao Gong's Memorial Hall包公纪念堂 104
Section 2 Xidi西递 106
Part C Situational Dialogues情景对话 107
Mount Huang黄山 108
Part D Introduction to Tourist Sites景点讲解 114
Mount Jiuhua九华山 115
Part E Methods of Introduction景点讲解方法 118
Method of Question-and-answer Introduction问答法 118
Part F Optional Exercises选择练习 119
1.Readings—Hongcun阅读:宏村 119
2.Translation景点翻译 121
3.ABC About the Chinese Culture中国文化简介 122
Chinese Buddhism中国佛教 122
第6单元 餐饮服务——江苏导游 124
Part A Know-how for Tour Guides导游实务 125
1.Changing Dishes要求换餐 125
2.Unwilling to Have Meals Together不愿共餐 126
3.Additional Tips for Tour Guides导游提示 127
Part B Listening Comprehension导游听力训练 128
Section 1 Dr.Sun Yat-sen's Mausoleum中山陵 128
Section 2 Nanjing Museum南京市博物馆 130
Part C Situational Dialogues情景对话 131
Zhouzhuang周庄 133
Part D Introduction to Tourist Sites景点讲解 139
Zhuozheng Garden拙政园 140
Part E Methods of Introduction景点讲解方法 143
Method of Introduction with a Focus on Key Events重点讲解法 143
Part F Optional Exercises选择练习 143
1.Readings—Li Garden阅读:蠡园 143
2.Translation景点翻译 145
3.ABC About the Chinese Culture中国文化简介 146
Chinese Gardens中国园林 146
第7单元 游客走失——浙江导游 149
Part A Know-how for Tour Guide导游实务 150
1.Tourists Missing游客走失 150
2.Measures Taken to Prevent Tourists from Getting Lost预防游客走失的方法 151
3.Additional Tips for Tour Guides导游提示 152
Part B Listening Comprehension导游听力训练 153
Section 1 Liuhe Pagoda(Six-harmony Pagoda)六和塔 153
Section 2 Wuzhen乌镇 155
Part C Situational Dialogues情景对话 156
West Lake西湖 157
Part D Introduction to Tourist Sites景点讲解 163
Lingyin Temple(Temple of the Soul's Retreat)灵隐寺 164
Part E Methods of Introduction景点讲解方法 167
Method of Introduction with Quotations引用法 167
Part F Optional Exercises选择练习 168
1.Readings—Broken Bridge断桥 168
2.Translation景点翻译 170
3.ABC About the Chinese Culture中国文化简介 171
Chinese Towers and Pavilions中国亭台楼阁 171
第8单元 事故处理——上海导游 174
Part A Know-how for Tour Guides导游实务 175
1.The Lost Luggage行李丢失 175
2.Fire Accident火灾 176
3.Additional Tips for Tour Guides导游提示 177
Part B Listening Comprehension导游听力训练 179
Section 1 Jinmao Tower金茂大厦 179
Section 2 Oriental Pearl TV Tower东方明珠电视塔 180
Part C Situational Dialogues情景对话 182
The Bund外滩 183
Part D Introduction to Tourist Sites景点讲解 189
Nanjing Road南京路 190
Part E Methods of Introduction景点讲解方法 193
Method of Explanatory Introduction解释法 193
Part F Optional Exercises选择练习 193
1.Readings—Yuyuan Garden(Garden of Leisurely Repose)阅读:豫园 193
2.Translation景点翻译 195
3.ABC About the Chinese Culture中国文化简介 196
Twelve Animal Signs十二生肖 196
第9单元 急救——陕西导游 198
Part A Know-how for Tour Guides导游实务 199
1.The Heart Attack突发心脏病 199
2.Tourists Injured游客受伤 200
3.Additional Tips for Tour Guides导游提示 201
Part B Listening Comprehension导游听力训练 202
Section 1 Big Wild Goose Pagoda大雁塔 202
Section 2 Small Wild Goose Pagoda小雁塔 203
Part C Situational Dialogues情景对话 205
The Terra Cotta Warriors and Horses兵马俑 206
Part D Introduction to Tourist Sites景点讲解 212
Huaqing Hot Spring华清池 214
Part E Methods of Introduction景点讲解方法 217
Method of Combining Facts and Figments虚实结合法 217
Part F Optional Exercises选择练习 218
1.Readings—Mount Huashan阅读:华山 218
2.Translation景点翻译 220
3.ABC About the Chinese Culture中国文化简介 220
Chinese Cuisines中国烹饪 220
第10单元 购物——四川导游 223
Part A Know-how for Tour Guides导游实务 224
1.Entertainments娱乐活动 224
2.Shopping购物 225
3.Additional Tips for Tour Guides导游提示 226
Part B Listening Comprehension导游听力训练 227
Section 1 Wuhou Temple武侯寺 227
Section 2 Du Fu's Thatched Cottage杜甫草堂 228
Part C Situational Dialogues情景对话 230
Dujiangyan Irrigation Project都江堰水利工程 231
Part D Introduction to Tourist Sites景点讲解 238
The Taoping Qiang Stockaded Village桃坪羌寨 239
Part E Methods of Introduction景点讲解方法 242
Method of Section-by-section Introduction分段讲解法 242
Part F Optional Exercises选择练习 243
1.Readings—Sanxingdui Museum阅读:三星堆博物馆 243
2.Translation景点翻译 245
3.ABC About the Chinese Culture中国文化简介 245
Chinese Taoism中国道教 245
第11单元 投诉——云南导游 248
Part A Know-how for Tour Guides导游实务 249
1.Handling Complaints投诉处理 249
2.Measures Taken to Avoid the Complaints预防投诉的方法 250
3.Additional Tips for Tour Guides导游提示 251
Part B Listening Comprehension导游听力训练 252
Section 1 Yuantong(Accommodating)Temple圆通寺 252
Section 2 Western Hills西山 254
Part C Situational Dialogues情景对话 255
Dali大理 256
Part D Introduction to Tourist Sites景点讲解 262
Ancient Lijiang City丽江古城 263
Part E Methods of Introduction景点讲解方法 267
Method of Suspense-creating Introduction制造悬念法 267
Part F Optional Exercises选择练习 268
1.Readings—Stone Forest阅读:石林 268
2.Translation景点翻译 270
3.ABC About the Chinese Culture中国文化简介 271
Chinese Painting中国画 271
第12单元 送客离站——广西导游 274
Part A Know-how for Tour Guides导游实务 275
1.Preparations for Sending off the Tour Group离站准备 275
2.Possible Delay of Sending off the Tourists离站可能遇到的延误 276
3.Additional Tips for Tour Guides导游提示 277
Part B Listening Comprehension导游听力训练 278
Section 1 Elephant Trunk Hill象鼻山 278
Section 2 Fubo(Taming Wave)Hill伏波山 279
Part C Situational Dialogues情景对话 281
Reed Flute Cave芦笛岩 282
Part D Introduction to Tourist Sites景点讲解 288
Lijiang River漓江 289
Part E Farewell Speech欢送词 292
A Farewell Speech by the Local Guide地陪致欢送词 292
Part F Optional Exercises选择练习 294
1.Readings—West Street阅读:西街 294
2.Translation景点翻译 295
3.ABC About the Chinese Culture中国文化简介 296
Chinese Calligraphy中国书法 296
Tapescripts 299
Keys 313
References 324