1 Establishing Business Relations建立业务关系 1
2 Business Dinner商务晚宴 18
3 Inquiries and Replies询盘与答复 34
4 Offer and Counter-offer报盘与还盘 48
5 Negotiating prices议价 61
6 Placing Orders订购 75
7 Terms of Payment付款条件 94
8 Packing包装 108
9 Shipment运送 121
10 Insurance保险 139
11 Complaints and Claims投诉与索赔 147