Unit 1 Introductions＆Greetings 1
Unit 2 Nonverbal Communication 11
Unit 3 Stress＆Intonation 29
Unit 4 Effective Listening 39
Unit 5 Participating in Social Events 45
Unit 6 Organization＆Responsibility 59
Unit 7 Using the Telephone 67
Unit 8 Job Routines 81
Unit 9 Preparing for the Agenda 89
Unit 10 Expressing Opinions 99
Unit 11 Speaking in Public 107
Unit 12 Extracting Information from Graphs 113
Listening Exercise 1 Introductions＆Greetings 123
Listening Exercise 2 Nonverbal Communication 129
Listening Exercise 3 Stress＆Intonation 135
Listening Exercise 4 Effective Listening 143
Listening Exercise 5 Participating in Social Events 149
Listening Exercise 6 Organization＆Responsibility 155
Listening Exercise 7 Using the Telephone 161
Listening Exercise 8 Job Routines 169
Listening Exercise 9 Preparing for the Agenda 175
Listening Exercise 10 Expressing Opinions 181
Listening Exercise 11 Speaking in Public 187
Listening Exercise 12 Extracting Information from Graphs 191
Speaking Exercise 1 Questions＆Answers 197
Speaking Exercise 2 Role Play 199
Speaking Exercise 3 Discussion 209
Speaking Exercise 4 Off-hand Speech 211
Speaking Exercise 5 Reading Aloud 213
Speaking Exercise 6 Retelling 221
Speaking Exercise 7 Describing Pictures 231
Speaking Exercise 8 Describing Graphs 239