UNIT 1 Plan 1
UNIT 2 Taking a Plane 8
UNIT 3 Hotel Service 15
UNIT 4 At the Restaurant 24
UNIT 5 Sightseeing 34
UNIT 6 Internet 45
UNIT 7 Electronic Commerce 54
UNIT 8 Working as a Secretary 63
UNIT 9 Inquiry and Offer 72
UNIT 10 Talking About Symptoms and History 82
UNIT 11 Nursing 92
UNIT 12 What is NC? 102
APPENDIX Professional English Terms＆Expressions 107