Unit 1 Getting a Job 1
Unit 2 First Day at Work 23
Unit 3 Office Routine 46
Unit 4 Seeking Help 71
Unit 5 In the Exhibition 91
Unit 6 Selling Products 114
Review to Unit 1 to Unit 6 132
Unit 7 Dealing with Complaints 147
Unit 8 Promoting New Products 168
Unit 9 Trouble-shooting 189
Unit 10 On-Job Training 208
Unit 11 Performance Review 231
Unit 12 Socializing 256
Review to Unit 7 to Unit 12 279
Glossary 293
附录 全国计算机等级考试计算机职业英语一级考试大纲（2007年版） 304