Unit 1 Establishing Business Relations 建立商务关系 1
Unit 2 Inquiry 询盘 19
Unit 3 Offer and Counter-offer 报盘和还盘 42
Unit 4 Placing Orders 订货 63
Unit 5 Packing 包装 84
Unit 6 Payment 付款 108
Unit 7 Shipment 装运 126
Unit 8 Insurance 保险 146
Unit 9 Claims 索赔 166
Unit 10 Agency 代理 184
Appendix A Tapescripts 录音材料 202
Bibliography 参考文献 231