Unit 1 Nice to meet you 1
Unit 2 What's your job 17
Unit 3 Where do you work 32
Unit 4 What can I do for you 47
Unit 5 Where is the photocopier 62
Unit 6 Could you do me a favor 76
Unit 7 Can I take a message 92
Unit 8 Could I speak to Mr.Smith 108
Unit 9 Would you like to join me for dinner 123
Unit 10 When will you have the trip 139
Unit 11 What are your booking requirements 155
Unit 12 Could I leave a bit early today 169
Unit 13 We have got a problem 184
Unit 14 How do you spend your day 198
Unit 15 Where would you like to visit 213
Unit 16 How was your weekend 229
Appendix 244
1 Brief introduction to phonetics（语音入门） 244
2 Useful expressions in classroom（课堂常用英语表达） 254