PART 1
Unit 1 问候 Greetings 8
Unit 2 介绍彼此 Introducing Each Other 16
Unit 3 接待来宾 Receiving Visitors 24
Unit 4 电话英文 On the Phone 32
unit 5 订机票 Booking Tickets 44
Unit 6 宴请 Dinners and Banquets 54
Unit 7 参观 Sightseeing 62
PART 2
Unit 1 安排会议 Arranging a Meeting 72
Unit 2 安排活动 Scheduling for Activities 84
Unit 3 参观工厂 Visiting Factories 94
Unit 4 合约 Business Contracts＆Agreements 108
Unit 5 处理紧急事件 Dealing with Emerqency Situations 122
PART 3
Unit 1 档案管理 Filing 134
Unit 2 商业文件处理 Handling Business Documents 142
Unit 3 商业书信撰写 Writing Business Letters 148
Unit 4 商业便函撰写 Writing Business Memos 164
Unit 5 通知函 Memos of Notification 176