Chapter One The Etiquette of Daily Communication 1
Part Ⅰ Lead-in Exercises 1
Part Ⅱ The Etiquette of Daily Communication 4
1．Daily Greetings 4
2．Personal Introduction 5
3．Handshaking 6
4．Invitations 8
5．Paying a Visit 10
6．Conversation 11
7．Giving and Receiving Gifts 12
8．Bread and Butter Note 16
9．Telephone Etiquette 17
10．Gentlemanlike Manners＆Dating Etiquette 19
11．Tipping Etiquette 21
Part Ⅲ Conversations 24
Chapter Two Netiquette 28
Part Ⅰ Lead-in Exercises 28
Part Ⅱ Netiquette 30
1．E-mail Etiquette 31
2．Texting Etiquette 32
3．Facebook Etiquette 34
4．IM Etiquette 37
Part Ⅲ Conversations 39
Chapter Three The Etiquette of Behavior in Public Places 43
Part Ⅰ Lead-in Exercises 43
Part Ⅱ The Etiquette of Behavior in Public Places 45
1．General Public Transportation Etiquette 46
2．Airline Etiquette 48
3．Elevator Etiquette 50
4．Street Etiquette 51
5．Restaurant Etiquette 52
6．Library Etiquette 53
7．Theater Etiquette 54
8．Cell Phones Etiquette 56
Part Ⅲ Conversations 58
Chapter Four The Etiquette of Dinning 61
Part Ⅰ Lead-in Exercises 61
Part Ⅱ The Etiquette of Dinning 63
1．General Social and Dining Etiquette Rules 63
2．Ordering food 64
3．Table Setting 66
4．Use of Tableware 68
5．Use of Napkin 70
6．Foods that are Proper to Eat with Fingers 71
7．General Table Manners 73
8．Buffet Etiquette 74
9．Handling Dining Accidents＆Blunders 76
Part Ⅲ Conversations 77
Chapter Five The Etiquette of Dressing 80
Part Ⅰ Lead-in Exercises 80
Part Ⅱ The Etiquette of Dressing 82
1．White Tie 83
2．Black Tie 85
3．Cocktail Attire/Creative Black Tie 87
4．Business Formal 88
5．Business Casual 88
6．Casual Wear 90
7．Some Tips of Dressing 91
Part Ⅲ Conversations 91
Chapter Six The Wedding Etiquette 94
Part Ⅰ Lead-in Exercises 94
Part Ⅱ The Wedding Etiquette 97
1．Bridal Shower Etiquette 97
2．Bachelor Party Etiquette 100
3．Wedding Invitation Etiquette 100
4．Wedding Ceremony Procedures＆Etiquette 101
5．Wedding Seating Etiquette 104
6．Wedding Roles＆Responsibilities of Bridal Party 106
7．Wedding Guests Etiquette 110
Part Ⅲ Conversations 116
Chapter Seven The Etiquette of Business 120
Part Ⅰ Lead-in Exercises 120
Part Ⅱ The Etiquette of Business 122
1．Office Etiquette 123
2．Dress Professionally 124
3．Making Appointments 124
4．Be Punctual 125
5．Salutations and Personal Titles Used When Meeting 126
6．Giving Gift 126
7．Conversation Etiquette 127
8．Business Meeting Etiquette 128
9．Job Interview Etiquette 129
10．Non-verbal Communication Tips for Job Interviews 131
Part Ⅲ Conversations 135
Chapter Eight The Etiquette of Western Festivals 139
Part Ⅰ Lead-in Exercises 139
Part Ⅱ The Etiquette of Western Festivals 141
1．New Year's Day 143
2．Epiphany 144
3．Martin Luther King's Day 145
4．Burns'Night 146
5．Candlemas 147
6．Lincoln's Birthday 147
7．St.Valentine's Day 148
8．Washington's Birthday(Presidents'Day) 149
9．St.David's Day 149
10．Shrove Tuesday 150
11．Ash Wednesday 151
12．St.Patrick's Day 151
13．April Fools'Day 152
14．St.George's Day 153
15．Good Friday 153
16．Easter 154
17．International May Day 157
18．May Day 158
19．Mother's Day 159
20．Memorial Day 159
21．Flag Day 160
22．Father's Day 161
23．Independence Day 162
24．Labor Day 162
25．Columbus Day 162
26．Halloween 163
27．Guy Fawkes'Night 166
28．Veterans'Day 166
29．Thanksgiving Day 167
30．St.Andrew's Day 168
31．Christmas 169
32．Boxing Day 172
Part Ⅲ Conversations 173
Chapter Nine The Etiquette Taboos 175
Part Ⅰ Lead-in Exercises 175
Part Ⅱ The Etiquette Taboos 177
1．Verbal Taboo and Euphemism 178
2．Taboo Food 180
3．Taboo Numbers 183
4．Taboo Color 184
5．Top Ten Taboos in America 188
Part Ⅲ Conversations 190
Keys 193
References 195