秘书英语(初级) 3
第一单元 问候(Greetings) 3
Part Ⅰ.Listening and Speaking:Greetings 3
Part Ⅱ.Reading Comprehension 6
Passage One:English Manners 6
Passage Two:French Manners 9
Part Ⅲ.Practical Writing:Signs and Warnings 12
Part Ⅳ.Translation:Greetings 14
Reference Keys to the Exercises 14
第二单元 接待来宾(Receiving Guests) 17
Part Ⅰ.Listening and Speaking:Receiving Guests 17
Part Ⅱ.Reading Comprehension 19
Passage One:Duties of a Qualified Secretary 19
Passage Two:Treating Everyone Courteously 22
Part Ⅲ.Practical Writing:Notes 25
Part Ⅳ.Translation:Visiting Friends 28
Reference Keys to the Exercises 28
第三单元 建议Ⅰ(Giving,Accepting and Rejecting Advice) 31
Part Ⅰ.Listening and Speaking:Giving,Accepting and Rejecting Advice 31
Part Ⅱ.Reading Comprehension 34
Passage One:Table Manners 34
Passage Two:Taboo Topics 37
Part Ⅲ.Practical Writing:Notice(Ⅰ) 39
Part Ⅳ.Translation:Launching and Ending a Conversation 41
Reference Keys to the Exercises 41
第四单元 提供帮助(Offering Help) 44
Part Ⅰ.Listening and Speaking:Offering Help 44
Part Ⅱ.Reading Comprehension 47
Passage One:Business Etiquette 47
Passage Two:Business Dinners 49
Part Ⅲ.Practical Writing:Notice(Ⅱ) 52
Part Ⅳ.Translation:Encouraging Persons 55
Reference Keys to the Exercises 55
第五单元 请示与指示(Asking for and Giving Instructions) 58
Part Ⅰ.Listening and Speaking:Asking for and Giving Instructions 58
Part Ⅱ.Reading Comprehension 62
Passage One:Causes of Making People Feel Stressful 62
Passage Two:Looking Busy 65
Part Ⅲ.Practical Writing:Schedule 67
Part Ⅳ.Translation:Focusing Attention and Discussion 69
Reference Keys to the Exercises 70
第六单元 打电话(Making a Telephone Call) 72
Part Ⅰ.Listening and Speaking:Making a Telephone Call 72
Part Ⅱ.Reading Comprehension 75
Passage One:Telephone Etiquette 75
Passage Two:How to Deal with a Distracting Phone Call 77
Part Ⅲ.Practical Writing:Agenda 79
Part Ⅳ.Translation:Invitations and Offerings 82
Reference Keys to the Exercises 82
第七单元 道谢与应答(Expressing and Responding to Thanks) 85
Part Ⅰ.Listening and Speaking:Expressing and Responding to Thanks 85
Part Ⅱ.Reading Comprehension 88
Passage One:Differences in Replying to Compliments 88
Passage Two:The English and Money 90
Part Ⅲ.Practical Writing:Formal Invitations 92
Part Ⅳ.Translation:Eating Out 95
Reference Keys to the Exercises 95
第八单元 道歉与应答(Apologizing and Responding) 98
Part Ⅰ.Listening and Speaking:Apologizing and Responding 98
Part Ⅱ.Reading Comprehension 101
Passage One:Changing Work Patterns in the United States 101
Passage Two:A Job Is More than the Work 105
Part Ⅲ.Practical Writing:Posters 107
Part Ⅳ.Translation:Apologizing and Good-byes 109
Reference Keys to the Exercises 109
秘书英语(中级) 115
第一单元 问讯(Asking for Information) 115
Part Ⅰ.Listening and Speaking:Asking for Information 115
Part Ⅱ.Reading Comprehension 118
Passage One:How to Persuade 118
Passage Two:The Importance of the Outline 120
Part Ⅲ.Practical Writing:The Format of a Business Letter 122
Part Ⅳ.Translation:Using Passive Voice 128
Reference Keys to the Exercises 129
第二单元 邀请与应答(Making and Responding to an Invitation) 131
Part Ⅰ.Listening and Speaking:Making and Responding to an Invitation 131
Part Ⅱ.Reading Comprehension 135
Passage One:Tourist Industry at the Ready 135
Passage Two:Ambushed by the Advertisers 137
Part Ⅲ.Practical Writing:Routine Requests 139
Part Ⅳ.Translation:Using Infinitive 143
Reference Keys to the Exercises 144
第三单元 祝贺(Extending Congratulations) 146
Part Ⅰ.Listening and Speaking:Extending Congratulations 146
Part Ⅱ.Reading Comprehension 149
Passage One:The Importance of Congratulatory Letters 149
Passage Two:Our Needs Determine Our Reaction 151
Part Ⅲ.Practical Writing:Letters of Acknowledgement 152
Part Ⅳ.Translation:Using Gerund 155
Reference Keys to the Exercises 156
第四单元 建议Ⅱ(Giving,Accepting and Rejecting Advice) 158
Part Ⅰ.Listening and Speaking:Giving,Accepting and Rejecting Advice 158
Part Ⅱ.Reading Comprehension 162
Passage One:The Post and Telecommunication Industrial Corporation 162
Passage Two:3G Mobile Phones 165
Part Ⅲ.Practical Writing:Persuasive Request Letters 167
Part Ⅳ.Translation:Using Participle 170
Reference Keys to the Exercises 171
第五单元 旅行(Talking About Traveling) 173
Part Ⅰ.Listening and Speaking:Talking About Traveling 173
Part Ⅱ.Reading Comprehension 176
Passage One:Travel with a Travel Agent(Ⅰ) 176
Passage Two:Travel with a Travel Agent(Ⅱ) 179
Part Ⅲ.Practical Writing:Refusal Letters 181
Part Ⅳ.Translation:Using Modal Verb 185
Reference Keys to the Exercises 185
第六单元 家庭、学习、工作与运动(Talking About Family,Study,Work and Sports) 188
Part Ⅰ.Listening and Speaking:Talking About Family,Study,Work and Sports 188
Part Ⅱ.Reading Comprehension 192
Passage One:Business Etiquette(Ⅰ) 192
Passage Two:Business Etiquette(Ⅱ) 195
Part Ⅲ.Practical Writing:Claim and Adjustment Letters 197
Part Ⅳ.Translation:Using Negative Word 200
Reference Keys to the Exercises 201
第七单元 电话交谈(Telephone Conversations) 204
Part Ⅰ.Listening and Speaking:Telephone Conversations 204
Part Ⅱ.Reading Comprehension 208
Passage One:Arranging for Travel Funds 208
Passage Two:Training Your Boss 210
Part Ⅲ.Practical Writing:Sales Letters 214
Part Ⅳ.Translation:Using"it" 217
Reference Keys to the Exercises 218
第八单元 节假日(Talking About Festivals) 220
Part Ⅰ.Listening and Speaking:Talking About Festivals 220
Part Ⅱ.Reading Comprehension 224
Passage One:Grand Hotel Beijing 224
Passage Two:Tong Ren Tang 226
Part Ⅲ.Practical Writing:Public Relations Letters 228
Part Ⅳ.Translation:Using Conjunction 231
Reference Keys to the Exercises 232
秘书英语(高级) 237
第一单元 创办企业(Starting Businesses) 237
Part Ⅰ.Listening and Speaking:Starting Businesses 237
Part Ⅱ.Reading Comprehension 241
Passage One:Starting Businesses(Ⅰ) 241
Passage Two:Starting Businesses(Ⅱ) 244
Part Ⅲ.Practical Writing:Letters of Introduction/Certification 247
Part Ⅳ.Translation:Change of Ownership and Beneficiary 251
Reference Keys to the Exercises 252
第二单元 企业管理(Business Management) 255
Part Ⅰ.Listening and Speaking:Business Management 255
Part Ⅱ.Reading Comprehension 259
Passage One:Business Management(Ⅰ) 259
Passage Two:Business Management(Ⅱ) 261
Part Ⅲ.Practical Writing:Letters of Invitation 263
Part Ⅳ.Translation:Effective Date 266
Reference Keys to the Exercises 267
第三单元 人力资源(Human Resources) 269
Part Ⅰ.Listening and Speaking:Human Resources 269
Part Ⅱ.Reading Comprehension 273
Passage One:Human Resources(Ⅰ) 273
Passage Two:Human Resources(Ⅱ) 276
Part Ⅲ.Practical Writing:Memorandum 278
Part Ⅳ.Translation:Exclusions and Limitations 282
Reference Keys to the Exercises 282
第四单元 产品与服务(Product and Service) 286
Part Ⅰ.Listening and Speaking:Product and Service 286
Part Ⅱ.Reading Comprehension 289
Passage One:Product and Service(Ⅰ) 289
Passage Two:Product and Service(Ⅱ) 292
Part Ⅲ.Practical Writing:Minutes 294
Part Ⅳ.Translation:Provisional Contract 300
Reference Keys to the Exercises 300
第五单元 市场营销(Marketing) 303
Part Ⅰ.Listening and Speaking:Marketing 303
Part Ⅱ.Reading Comprehension 305
Passage One:Marketing(Ⅰ) 305
Passage Two:Marketing(Ⅱ) 308
Part Ⅲ.Practical Writing:News Releases 310
Part Ⅳ.Translation:Contract of Employment 314
Reference Keys to the Exercises 314
第六单元 财务管理(Finance) 316
Part Ⅰ.Listening and Speaking:Finance 316
Part Ⅱ.Reading Comprehension 319
Passage One:Financing Basics 319
Passage Two:Financing Rules Announced 321
Part Ⅲ.Practical Writing:Proposals 324
Part Ⅳ.Translation:Terms of Payment 332
Reference Keys to the Exercises 332
第七单元 筹备会议(Preparing a Meeting) 335
Part Ⅰ.Listening and Speaking:Preparing a Meeting 335
Part Ⅱ.Reading Comprehension 338
Passage One:Conference(Ⅰ) 338
Passage Two:Conference(Ⅱ) 340
Part Ⅲ.Practical Writing:Reports 343
Part Ⅳ.Translation:Labor Management 349
Reference Keys to the Exercises 349
第八单元 处理投诉(Settling Complaints) 351
Part Ⅰ.Listening and Speaking:Settling Complaints 351
Part Ⅱ.Reading Comprehension 354
Passage One:Legal Documents(Ⅰ) 354
Passage Two:Legal Documents(Ⅱ) 356
Part Ⅲ.Practical Writing:Special Occasion Speeches 359
Part Ⅳ.Translation:Liabilities for Breach of the Contract 366
Reference Keys to the Exercises 367
词汇表(Words & Expressions) 369