Unit 1 Festivals and Holidays 1
Part Ⅰ VIDEO COMPREHENSION 2
Episode 1 Christmas Glee 2
Episode 2 Thanksgiving 3
Episode 3 He Said He Loves Me 5
Part Ⅱ LISTENING COMPREHENSION 6
Part Ⅲ SPEAKING DEVELOPMENT 9
Part Ⅳ WORKPLACE CONTEXT 12
Unit 2 Talking and Discussion 15
Part Ⅰ VIDEO COMPREHENSION 17
Episode 1 What are the Options？ 17
Episode 2 Hear！Hear！ 18
Episode 3 A Father-daughter Bond,One Photo at a Time 20
Part Ⅱ LISTENING COMPREHENSION 23
Part Ⅲ SPEAKING DEVELOPMENT 26
Part Ⅳ WORKPLACE CONTEXT 30
Unit 3 Banking Service 33
Part Ⅰ VIDEO COMPREHENSION 34
Episode 1 How to Get Free Money from Your Bank Account 34
Episode 2 ANZ Bank 35
Episode 3 Material Girl 38
Part Ⅱ LISTENING COMPREHENSION 40
Part Ⅲ SPEAKING DEVELOPMENT 43
Part Ⅳ WORKPLACE CONTEXT 47
Unit 4 At the Barber's 49
Part Ⅰ VIDEO COMPREHENSION 50
Episode 1 Just a Trim 50
Episode 2 A Haircut 51
Episode 3 Dove：You are More Beautiful Than You Think 53
Part Ⅱ LISTENING COMPREHENSION 56
Part Ⅲ SPEAKING DEVELOPMENT 59
Part Ⅳ WORKPLACE CONTEXT 60
Test 1 63
Unit 5 Giving a Service 65
Part Ⅰ VIDEO COMPREHENSION 66
Episode 1 A Whole New Marty 66
Episode 2 Feeling Bad 68
Episode 3 I Like to Stay in Shape 70
Part Ⅱ LISTENING COMPREHENSION 72
Part Ⅲ SPEAKING DEVELOPMENT 75
Part Ⅳ WORKPLACE CONTEXT 78
Unit 6 Travelling by Plane 81
Part Ⅰ VIDEO COMPREHENSION 84
Episode 1 Royal Flying Doctor Service 84
Episode 2 Flying Scientist 86
Episode 3 Matt Cutts：Try Something New for 30 Days 89
Part Ⅱ LISTENING COMPREHENSION 91
Part Ⅲ SPEAKING DEVELOPMENT 94
Part Ⅳ WORKPLACE CONTEXT 97
Unit 7 Visiting American Government 99
Part Ⅰ VIDEO COMPREHENSION 100
Episode 1 The Capitol Building 100
Episode 2 The Talk of the Town 100
Episode 3 An America Built to Last 101
Part Ⅱ LISTENING COMPREHENSION 103
Part Ⅲ SPEAKING DEVELOPMENT 107
Part Ⅳ WORKPLACE CONTEXT 109
Unit 8 Hotel Service 111
Part Ⅰ VIDEO COMPREHENSION 112
Episode 1 Checking In 112
Episode 2 Mistake in Checking In 113
Episode 3 US First Lady Invites You to the White House 114
Part Ⅱ LISTENING COMPREHENSION 116
Part Ⅲ SPEAKING DEVELOPMENT 120
Part Ⅳ WORKPLACE CONTEXT 123
Test 2 125
Appendix 1 Model Test for PETS（Level Three） 129
Appendix 2 Model Test for Practical English Test for Colleges（Level A） 133