Unit 1 Basic Knowledge of Business Letter Writing 1
1.1 Introduction 1
1.2 The Principles of Business Letter Writing 2
1.3 Preparation Before Writing 4
1.4 Useful Sentences in Business Letters 4
Words and Vocabulary 8
Supplementary Reading 8
Exercises 10
Unit 2 Establishing Business Relations Letter 14
2.1 Introduction 14
2.2 Writing Skills 16
2.3 Letter Samples 16
2.4 Useful Sentences in Business Letters 18
Words and Vocabulary 19
Supplementary Reading 20
Exercises 21
Unit 3 Inquiries and Replies Letter 24
3.1 Inquiry 24
3.2 Reply 31
3.3 Useful Sentences on Inquiries and Replies 33
Words and Vocabulary 33
Supplementary Reading 34
Exercises 35
Unit 4 Credit Investigation Letter 38
4.1 Introduction 38
4.2 Letter Samples 39
4.3 Useful Sentences on Credit Investigation 42
Words and Vocabulary 43
Supplementary Reading 43
Exercises 45
Unit 5 Quotation and Offers Letter 47
5.1 Introduction 47
5.2 Writing Skills 49
5.3 Letter Samples 49
5.4 Useful Sentences on Quotation and Offers 53
Words and Vocabulary 53
Supplementary Reading 54
Exercises 55
Unit 6 Counter Offers Letter 58
6.1 Introduction 58
6.2 Writing Skills 59
6.3 Letter Samples 60
6.4 Useful Sentences on Counter Offers 62
Words and Vocabulary 62
Supplementary Reading 63
Exercises 64
Unit 7 Orders，Acceptance and Rejection Letter 67
7.1 Introduction 67
7.2 Writing Skills 69
7.3 Letter Samples 71
7.4 Useful Sentences on Orders，Acceptance and Rejections 74
Words and Vocabulary 75
Supplementary Reading 75
Exercises 77
Unit 8 Sales Promotion Letter 80
8.1 Introduction 80
8.2 Writing Skills 81
8.3 Letter Samples 82
8.4 Useful Sentences on Sales Promotion 86
Words and Vocabulary 86
Supplementary Reading 87
Exercises 88
Unit 9 Establishment of L/C and Amendment Letter 90
9.1 Introduction 90
9.2 Writing Skills 93
9.3 Letter Samples 95
9.4 Useful Sentences on Establishment of L/C and Amendment 99
Words and Vocabulary 99
Supplementary Reading 100
Exercises 101
Unit 10 Packing Letter 103
10.1 Introduction 103
10.2 Writing Skills 103
10.3 Letter Samples 104
10.4 Useful Sentences on Packing 105
Words and Vocabulary 106
Supplementary Reading 106
Exercises 107
Unit 11 Shipment Letter 109
11.1 Introduction 109
11.2 Writing Skills 110
11.3 Letter Samples 111
11.4 Useful Sentences on Shipment 114
Words and Vocabulary 115
Supplementary Reading 115
Exercises 116
Unit 12 Insurance Letter 119
12.1 Introduction 119
12.2 Writing Skills 122
12.3 Letter Samples 124
12.4 Useful Sentences on Insurance 127
Words and Vocabulary 128
Supplementary Reading 128
Exercises 129
Unit 13 Claims Letter 131
13.1 Introduction 131
13.2 Writing Skills 132
13.3 Letter Samples 133
13.4 Useful Sentences on Claims 138
Words and Vocabulary 139
Supplementary Reading 139
Exercises 141
Appendix A International Trade Vocabulary 143
Appendix B The Relevant Documents and Other Useful Expressions 146
Reference 154