Unit1 Booking a Doctor's Appointment 1
Part A Getting Started 1
Part B Moving Forward 5
Part C Gaining Momentum 18
Part D Learning the Ropes 19
Toolkit for Nursing 21
Unit2 Reception and Registration 22
Part A Getting Started 22
Part B Moving Forward 26
Part C Gaining Momentum 39
Part D Learning the Ropes 40
Toolkit for Nursing 42
Unit3 Finding Your Way in the Hospital 43
Part A Getting Started 43
Part B Moving Forward 47
Part C Gaining Momentum 62
Part D Learning the Ropes 65
Toolkit for Nursing 67
Unit4 Admitting Patients 68
Part A Getting Started 68
Part B Moving Forward 73
Part C Gaining Momentum 88
Part D Learning the Ropes 89
Toolkit for Nursing 91
Unit5 Administrating Medicine 92
Part A Getting Started 92
Part B Moving Forward 97
Part C Gaining Momentum 109
Part D Learning the Ropes 112
Toolkit for Nursing 113
Unit6 Caring for Patients 114
Part A Getting Started 114
Part B Moving Forward 118
Part C Gaining Momentum 131
Part D Learning the Ropes 133
Toolkit for Nursing 135
Unit7 Helping Patients with Rehabilitation 136
Part A Getting Started 136
Part B Moving Forward 141
Part C Gaining Momentum 157
Part D Learning the Ropes 161
Toolkit for Nursing 163
Unit8 Diabetes Care 164
Part A Getting Started 164
Part B Moving Forward 168
Part C Gaining Momentum 181
Part D Learning the Ropes 183
Toolkit for Nursing 184
Keys 185
Appendix 235