Chapter Ⅰ Pre-career Stage 1
Unit 1 Structure and Styles of Letters 3
Unit 2 E-mails 11
Unit 3 Résumés 19
Unit 4 Job Application Cover Letters 29
Chapter Ⅱ Career Stage（Social Letters） 37
Unit 5 Office Correspondence 39
Unit 6 Invitations 51
Unit 7 Letters of Congratulations 63
Unit 8 Thank-you Letters 69
Unit 9 Letters of Apology 75
Unit 10 Letters of Complaint and Reply 81
Chapter Ⅲ Career Stage（Business Letters） 91
Unit 11 Establishing Business Relations 93
Unit 12 Inquiries and Responses 103
Unit 13 Offers and Counter-offers 111
Unit 14 Order Letters 123
Unit 15 Terms of Payment 131
Unit 16 Packing and Shipment 143
Keys for Reference 153
参考文献 178