Chapter 1 Communication and Culture 1
Ⅰ Warm-up:Look and Say 2
Ⅱ Basics of Communication 2
A．Communication:Broad Types and Essential Elements 2
B．Communication:Definition and Components 4
C．Communication:Characteristics 5
Ⅲ Understanding Culture 7
A．Culture:Too Familiar to Be Noticed 7
B．Culture:Definition 8
C．Culture:Elements 11
D．Culture:Characteristics 13
Ⅳ Communication and Culture 16
A．Communication:Culture Bound 16
B．Communication:High-context and Low-context 16
REVISION TASKS 20
Chapter 2 Intercultural Communication 24
Ⅰ Warm-up:Read and Say 25
Ⅱ Intercultural Communication 25
A．Intercultural Communication:Definition and Levels 25
B．Intercultural Communication:Importance and Difficulties 26
Ⅲ Overview 31
REVISION TASKS 32
Chapter 3 The Hidden Core of Culture 34
Ⅰ Warm-up:Read and Say 35
Ⅱ Understanding the Core of Culture 35
Ⅲ Recognizing Key Elements in the Core of Culture 36
A．The Axial Age and the Different Cultural Spirits 37
B．Worldviews 39
C．Holistic vs.Dualistic Worldviews 41
D．Values:Definition 50
E．Values:Types 51
F．Values:Characteristics 51
Ⅳ Instruments Comparing Cultural Values 53
A．Kluckhohn's Value Orientations 54
B．Hofstede's Value Dimensions 58
Ⅴ Study of Specific Cultural Values 61
REVISION TASKS 79
Chapter 4 Verbal Communication 82
Ⅰ Warm-up:Read and Say 83
Ⅱ Understanding Language 83
Ⅲ Language and Culture 85
A．The Influence of Language on Culture 86
B．The Influence of Culture on Language 90
C．Styles of Discourse 101
D．Discourse Patterns and Thought Patterns 107
REVISION TASKS 111
Chapter 5 Nonverbal Communication 115
Ⅰ Warm-up:Look and Say 116
Ⅱ Understanding Nonverbal Communication 116
A．Nonverbal Communication:Definition 116
B．Nonverbal Communication:Importance 117
C．Nonverbal Communication:Functions 118
Ⅲ Nonverbal Communication and Culture 120
Ⅳ Elements of Nonverbal Communication 122
A．Body Language 122
B．Paralanguage 135
C．Environmental Language 136
REVISION TASKS 148
Chapter 6 Interpersonal Relationships 152
Ⅰ Warm-up:Read and Say 153
Ⅱ Understanding Interpersonal Relationships 153
Ⅲ Family Relationships 155
A．Family Types 155
B．Family Structures 156
Ⅳ Friends and Friendship 166
REVISION TASKS 175
Chapter 7 Social Interaction Customs 178
Ⅰ Warm-up:Read and Say 179
Ⅱ Understanding Social Customs 179
A．Forms of Address 180
B．Greetings and Farewell 184
C．Compliments and Responses 187
D．Gratitude and Thanks 189
E．Invitation 191
F．Appointment and Visiting 192
G．Hospitality 194
REVISION TASKS 199
Chapter 8 Improving Intercultural Competence 202
Ⅰ Warm-up:Look and Say 203
Ⅱ Intercultural Communication Competence 203
Ⅲ Potential Problems in Intercultural Communication 206
A．Cognitive Barriers 207
B．Stereotyping 208
C．Ethnocentrism 210
D．Culture Shock 213
Ⅳ Efforts We Should Make 214
A．Knowing Ourselves 215
B．Appreciating Similarities and Respecting Differences 216
C．Developing Empathy 218
D．Keeping an Open Mind 218
REVISION TASKS 219
Appendix Book List for Students 224
References 225