Unit 1 Business Letters 1
Lesson 1 Writing of the Letters 1
Unit 2 Establishment ＆ Development of Business Relations 3
Lesson 2 Making Self-introduction 3
Lesson 3 Starting Business Relations with an Exporter 6
Lesson 4 Request for the Establishment of Business Relations 8
Lesson 5 A Reply to the Request for the Establishment of Business Relations 10
Unit 3 Enquiries and Offers 12
Lesson 6 Making an Enquiry 12
Lesson 7 Making an Offer 15
Lesson 8 Sending Proforma Invoice 18
Lesson 9 Making a Voluntary Offer 21
Unit 4 Counter-Offers 23
Lesson 10 Request for Lower Price 23
Lesson 11 Declining Price Reduction 26
Lesson 12 Concession on price 29
Lesson 13 Increase in Price 32
Unit 5 Business Contracts and Orders 34
Lesson 14 Placing an Order 34
Lesson 15 Sending a Sales Confirmation 37
Lesson 16 Booking a repeat order 39
Lesson 17 Failing to supply 41
Unit 6 Payment 44
Lesson 18 Request for Payment by D/P 44
Lesson 19 Proposing to Pay by D/A 46
Lesson 20 Modifying Terms of Payment 48
Unit 7 Shipment 50
Lesson 21 Advising Shipment 50
Lesson 22 Urging Shipment 52
Lesson 23 Proposing Part Shipment and Transshipment 54
Lesson 24 Inquiring about Shipping Containers 56
Unit 8 Insurance 58
Lesson 25 Asking the Seller to Cover Insurance 58
Lesson 26 Covering Insurance for the Buyer 60
Lesson 27 Request of Excessive Insurance 62
Unit 9 Establishment of and Amendment to L/C 64
Lesson 28 Urging Establishment of L/C 64
Lesson 29 Application for Establishment of L/C 66
Lesson 30 Asking for extension of L/C 68
Lesson 31 Amendment to L/C 70
Unit 10 Claims and Settlement 73
Lesson 32 Complaining of Wrong Dispatch 73
Lesson 33 Apologizing for the Complaint 75
Lesson 34 Replying to Ill-founded Complaint 77
Lesson 35 Rejecting the Claim 79
参考答案 81