Unit 01 Language Courtesy 1
Unit 02 Everyday Greeting 8
Unit 03 Meeting and Introducing 14
Unit 04 Rookies in the Position 22
Unit 05 Telephone Calls 33
Unit 06 Travel by Air 38
Unit 07 Leisure Hours 44
Unit 08 Hotel 49
Unit 09 Banking Service 57
Unit 10 Kindergarten 63
Unit 11 Supermarket 70
Unit 12 Tour Guide 77
Unit 13 Accountants and Cashiers 85
Unit 14 Marketing 93
Unit 15 Human Resources 100
Unit 16 Real Estate 109
Unit 17 Electronic technicians 116
Unit 18 Automobile Mechanic 126
Unit 19 Business Negotiation 136
Unit 20 Traffic 143
Unit 21 Hospital 151
Unit 22 Environment 159
Unit 23 Social Issues 169