Session A Are you a leader? 1
1 Introduction 1
2 What is a leader? 2
3 What else does a leader need? 14
4 So how do you become an effective leader? 17
5 Summary 23
Session B The team leader — responsibilities and roles 25
1 Introduction 25
2 Responsibility 1:the task 26
3 Responsibility 2:the individual 27
4 Responsibility 3:the team 32
5 Coping with the role of team leader 35
6 Summary 41
Session C Leadership styles 43
1 Introduction 43
2 The leader 44
3 The task 48
4 Leadership and power 53
5 The operational environment 56
6 Personal leadership style 59
7 Summary 65
Performance checks 67
1 Quick quiz 67
2 Workbook assessment 71
3 Work-based assignment 72
Reflect and review 75
1 Reflect and review 75
2 Action plan 80
3 Extensions 82
4 Answers to self-assessment questions 83
5 Answers to Activities 86
6 Answers to the quick quiz 87
7 Certificate 89