Lesson 1:Role of a Consultant 1 1
Lessons 2-7:Information Systems 5
Lessons 8-13:Human Resource Development 29
Lessons 14-19:Electronic Commerce 53
Lessons 20-25:Distribution 77
Lesson 26:Role of a Consultant 2 101
Lesson 27:Role of a Consultant 3 105
Lesson 28-33:Customer Service 109
Lesson 34-39:Opening a Branch Office 133
Lesson 40-45:Investment Banking 157
Lesson 46-51:Intellectual Property 181
Lesson 52:Role of a Consultant 4 205
Answer Key 209
Glossary 218