CONTENTS 1
Saturn Corporation in 1998(9-799-021) 1
Colgate-Palmolive:Managing International Careers(9-394-184) 19
Mentoring at the Federal Reserve Bank of Chicago(A)(9-403-019) 41
Trilogy University(9-403-012) 57
Paul Levy:Taking Charge of the Beth Israel Deaconess Medical Center(A)(9-303-008) 69
Cirque du Soleil(9-403-006) 79
Recruiting at Bowles Hollowell Conner Co.(9-494-071) 91
Nordstrom:Dissension in the Ranks?(A)(9-191-002) 119
Belmont Industries,Inc.(A)(9-301-016) 143
Verizon Communications,I nc.:I mplementing a Human Resources Balanced Scorecard (9-101-102) 147
Harrah's Entertainment,Inc.:Rewarding Our People (9-403-008) 171
Union Carbide's Bhopal Plant(A)(9-795-070) 187
Air Traffic Controllers (9-482-056) 205