Unit 1:Business Letter—Writing 1
Unit 2:Establishing Business Relations 9
Unit 3:Enquiries 19
Unit 4:Offer & Counter Offer 29
Unit 5:Payment 39
Unit 6:Shipment 47
Unit 7:Insurance 57
Unit 8:Complaint & Claim 67
Unit 9:Agencies 77
Unit 10:Preamble of a Contract 85
Unit 11:Quantity & Packing Clauses 93
Unit 12:Price Clauses 101
Unit 13:Shipment Clauses 109
Unit 14:Insurance Clauses 117
Unit 15:Payment Clauses 125
Unit 16:General Terms,Conditions & Witness Clauses 135
References 145