Unit 1 Business Letter-Writing 1
Unit 2 Establishing Business Relations 18
Unit 3 Status Enquiry 31
Unit 4 Enquiry,Offer,Counter-Offer ＆ Acceptance 40
Unit 5 Sales Promotion 54
Unit 6 Orders ＆ Their Fulfillment 61
Unit 7 Terms of Payment 73
Unit 8 Letter of Credit 86
Unit 9 Packing 106
Unit 10 Shipment 115
Unit 11 Insurance 132
Unit 12 Agency 152
Unit 13 Claim ＆ Arbitration 170
Unit 14 Contract 187
Unit 15 Joint Venture 205
Unit 16 Compensation Trade 225
Unit 17 Trademark 239
Unit 18 Miscellaneous Matters in Business 249
Unit 19 Telegrams ＆ Telexes 268
Key to the Exercises 283