UNIT 1：Initial Business Writing Tasks初次商务写作任务 1
Lesson 1：Letters,Faxes,and E-Mail书信、传真和电子邮件 2
Lesson 2：Content,Tone,and Style内容、语气和风格 11
Lesson 3：Arrangements,Thanks,and Appreciation安排、致谢和称赞 25
UNIT 2：Announcements and Updates通告和更新报告 38
Lesson 4：Memos备忘录 39
Lesson 5：Updates更新报告 48
Lesson 6：Cause,Result,and Contrast原因、结果和对比 57
UNIT 3：Reports and Proposals报告和建议 69
Lesson 7：Fact Reports事实性报告 70
Lesson 8：Comparing比较 81
Lesson 9：Proposals and Recommendations建议书和推荐信 91
APPENDICES 附录 107
Appendix 1：Letters,Faxes,and E-Mail书信、传真和电子邮件 108
Appendix 2：Additional Expressions of Thanks and Appreciation致谢和称赞的其他表达方法 116
Appendix 3：Sentences and Paragraphs句子和段落 117
Appendix 4：Use and Format of Formal Reports正式报告的用途和格式 119
Glossary词汇表 122
Index索引 126
Answer key答案 128