Unit One Entrepreneurship 1
Unit Two Advertising 23
Unit Three Corporate Culture 45
Unit Four Making Office Arrangements 69
Unit Five Interview 92
Unit Six Human Resource Management 113
Unit Seven Trading 135
Unit Eight Online Business 157
Unit Nine Customer Service 177
Unit Ten Contracts 200
Unit Eleven Negotiation 222
Unit Twelve Organizing Conferences and Exhibition 246
Unit Thirteen Business Trips 268
Unit Fourteen Networking 288
Unit Fifteen Visiting 311
Unit Sixteen Cross-cultural Communication 333
Kev to Exercises 356