Unit 1 Greeting People You Meet for the First Time 1
Unit 2 Self-Introduction 22
Unit 3 Introduce People to Each Other 45
Unit 4 Getting and Giving Information about People 67
Unit 5 Passports 89
Unit 6 Making a Telephone Call 110
Unit 7 Can I See Your Manager？ 131
Unit 8 Please Send It by E-mail 152
Unit 9 Booking 173
Unit 10 A Secretary s Job 194
Unit 11 At the Information Desk of a Travel Agency 214
Unit 12 Flight Departures and Arrivals 236
Unit 13 Train Schedule 259
Unit 14 Itinerary 280
Unit 15 Package Tour 302
Unit 16 Giving Shopping Advice 324
Unit 17 Can I Help You？ 349
Unit 18 I ll Take It 373
Unit 19 A Souvenir to Remind Me of China 397
Unit 20 An Advertisement 421