Unit1 Seeking Employment 1
Unit2 Office Routines 29
Unit3 Using the Telephone 55
Unit4 Business Travel 78
Unit5 Company Presentation 97
Unit6 Product Presentation 121
Unit7 Product Promotion 140
Unit8 Company Achievements ＆ Development 153
Unit9 Business Dinners 177
Unit10 Business Negotiations 203
Unit11 Import ＆ Export Ⅰ:Placing Orders 219
Unit12 Import ＆ Export Ⅱ:Terms of Payment 232
Unit13 Import ＆ Export Ⅲ:Shipping 251
Unit14 Import ＆ Handling Complaints 280
Unit15 Making ＆ Handling Complaints 280
Unit16 Insurance 294
Unit17 The Stock market 308
Files 329