1.Communication in the Global Village 地球村里的交际 1
Ⅰ.Our Global Village 我们的地球村 1
Ⅱ.The Difference Between the Eastern and Western Cultures 东西方文化差异 8
Ⅲ.Cultural Confluence Promises Better Future 文化交融意味着更加美好的未来 14
2.Knowledge of the English Language 英语语言常识 22
Ⅰ.The Nature of Language 语言的本质 22
Ⅱ.History of the English Language 英语语言略史 29
Ⅲ.English,the Most Widely Used Language 英语——应用最为广泛的语言 37
3.Mastery of the English Language 掌握英语语言 45
Ⅰ.Why Is the Native Language Learnt So Well? 为什么本族语会学得这样好？ 45
Ⅱ.Four Essential Skills in English Language Learning 英语语言学习的四种基本技能 52
Ⅲ.Levels of Mastery in Learning a Language 检测语言掌握程度妙法 60
4.Speaking the English Language 开口说英语 67
Ⅰ.Starting and Developing Conversations 能说会道 67
Ⅱ.Introductions 引见与寒暄 77
Ⅲ.Conversation Topics 交谈话题 85
5.Skills of Verbal Communication 语言交际技巧 95
Ⅰ.Verbal Patterns 语言交际模式 95
Ⅱ.Informal Language 生活语言 104
Ⅲ.Straddling Cultural Divides with Grace 优雅跨越文化鸿沟 111
Ⅰ.Nonverbal Commuication 非语言交际 119
6.Understanding of Nonverbal Communication 非语言交际须知 119
Ⅱ.Can You Hear What I'm Not Saying? 你会察言观色、猜透我心吗？ 128
Ⅲ.Harnessing the Power of Body Language 支配身体语言的巨大能量 136
7.Techniques of Nonverbal Communication 非语言交际技巧 144
Ⅰ.Five North Ameriean Gestures 五种北美手势 144
Ⅱ.Body Language:Eye Signals 形体语言：眼睛的信号 150
Ⅲ.Seven Ways to Improve Your Nonverbal Communications 七种改进非语言交际的方法 158
8.Culture Shock and Cultural Adjustment 文化休克与文化适应 166
Ⅰ.What Is Culture Shock? 什么是文化休克？ 166
Ⅱ.Cultural Adjustment 文化适应 174
Ⅲ.Reverse Culture Shock 回归文化休克 181
9.Cultural Differences in Values and Beliefs 价值信念上的文化差异 189
Ⅰ.Bridging Cultural Differences 连通文化差异的桥梁 189
Ⅱ.True Values 真实的价值观 198
Ⅲ.Chinese Self-denial vs.Americans'Self-praising 中国人的自谦与美国人的自赞 207
10.Intercultural Communication in the Global Village 地球村里的跨文化交际 217
Ⅰ.Communication,Culture and Intercultural Communication 交际、文化与跨文化交际 217
Ⅱ.Cross Cultural Communication Guide 跨文化交际指南 225
Ⅲ.Using Cross Cultural Communication to Improve Relationships 投身跨文化交际，改善人际关系 235
Keys 参考答案 244