Chapter 1 Market Economy 1
Part One Organization of the Market Economy(1) 1
Part Two Organization of the Market Economy(2) 5
Part Three A FREE-MARKET CURE FOR GLOBAL WARMING 11
Chapter 2 Strategy and Strategic Management 18
Part One Strategic Management(1) 18
Part Two Strategic Management(2) 23
Part Three BP AMOCO IS COOKING WITH GAS 31
Chapter 3 Exerting Strategic Leadership 37
Part One Exerting Strategic Leadership(1) 37
Part Two Exerting Strategic Leadership(2) 42
Part Three THE MAN WHO WOULD BE WELCH 49
Chapter 4 Human Relations 57
Part One Motivation and Motivators 57
Part Two Developing an Effective Reward Structure 60
Part Three COMMERCE REWEAVES THE SOCIAL FABRIC 66
Part One Building A Strategy-Supportive Corporate Culture 72
Chapter 5 Corporate Culture 72
Part Two Managing Diverse Cultures in Mergers and the Global Marketplace 76
Part Three LETS TALK TURKEYS 81
Chapter 6 Technology and Management for Technological Advantage 89
Part One Technology and Management Support for Technological advance 89
Part Two Automation In Service 94
Part Three TECH LEADS BOTH UP AND DOWN 101
Part One The General Environment 107
Chapter 7 External Environment 107
Part Two The Competitve Environment 112
Part Three OFFSHORE BETTING:THE FEDS ARE ROLLING SNAKE EYES 120
Chapter 8 Nature of Marketing 126
Part One Marketing Defined 126
Part Two The Evolution of Marketing 131
Part Three THE FALL AND RISE OF HARPERCOLLINS 138
Chapter 9 Sociocultural Influences on Consumer Behavior 144
Part One Sociocultural Influences on Consumer Behavior(1) 144
Part Two Sociocultural Influences on Consumer Behavior(2) 150
Part Three HIGH-TECH MARKETERS TRY TO ATTRACT WOMEN WITHOUT CAUSING OFFENSE 156
Chapter 10 Promotion and Marketing Communications 162
Part One The Role Promotion 162
Part Two Communication Process and Marketing Communications 166
Part Three BIG THREE FACE RIVALS WHO GO DOOR-TO-DOOR 173
Chapter 11 Advertisement and Public Relations 181
Part One Advertising and Its Economic Impact 181
Part Two Public Relations 185
Part Three A CRISIS OF CONFIDENCE 193
Chapter 12 Operations 200
Part One Operations Function 200
Part Two Importance of Operations and Managers Roles 205
Part Three J J STOPS BABYING ITSELF 211
Chapter 13 Materials Management 218
Part One Materials Flow 218
Part Two Purchasing and Inventory 224
Part Three THE WAR FOR BETTER QUALITY IS FAR FROM WON 230
Part One A Worldwide Perspective on Strategy 236
Chapter 14 Global Diversification 236
Part Two Formulating Worldwide Operating Strategies 243
Part Three THE BARONS OF OUTSOURCING 249
Chapter 15 Accounting 255
Part One Accounting and Financial Statements 255
Part Two Qualitative Characteristics of Accounting Information 258
Part Three ETHICS BE DAMMED, LET S MERGE 263
Chapter 16 Financial Assets 269
Part One A Monetary Financial Asset-Money 269
Part Two Nonmonetary Financial Assets 274
Part Three A TALK WITH A FATHER OF THE EURO 280
Chapter 17 Global Competition and Competitiveness 287
Part One Global Competition and Continuous Improvement 287
Part Two Methods Used to Improve Competitiveness 291
Part Three MASTERS OF INNOVATION 297
APPENDIX 1 商务专业词语汉语译文(Part Two Ex.Ⅲ) 306
APPENDIX 2 词汇解释(Articles OF Part Three) 312
APPENDIX 3 练习答案 328
BIBLIOGRAPHY 344