17 Shopping Countable and uncountable nouns 115
18 Describing people 121
19 Making predictions'Will+verb'for making predictions 127
20 Revision and examination practice 133
21 Checking into a hotel 140
22 Describing a bad day Past Simple tense:affirmative and negative 146
23 Describing a business trip Past Simple tense:question forms 151
24 The weather 157
25 Revision and examination practice 163
26 In a restaurant'Will+verb'for making decisions 170
27 Job descriptions'Have to+verb'for stating obligations 177
28 Future plans'Be going to+verb'for future plans and intentions;'should+verb'for giving advice 183
29 Talking about the economy'Be going to+verb'for making predictions based on present evidence 189
30 Revision and examination practice 195
31 Checking office tasks Present Perfect Simple tense+'just','yet' 203
32 Describing a company history Present Perfect Simple tense+'since','for','ever' 209
33 Describing office items 216
34 Locations and transport links 223
35 A job interview;revision and examination practice 229
36 Changing money Past Perfect tense 237
37 Using post offices and banks 243
38 Describing workplaces 248
39 Rules and regulations 254
40 Revision and examination practice 261
41 Phones and phone services 271
42 Hiring a car 277
43 Computers 284
44 Clothes 290
45 Revision and examination practice 297
46 Industrial processes Present Passive 303
47 Simple negotiations Conditional sentences with'will'and the Present Simple tense 308
48 Prices and discounts 314
49 Orders and invoices 320
50 Revision and examination practice 326
51 Advertising 331
52 Lost property Past Continuous tense 338
53 Finding accommodation 344
54 Taking part in a discussion 350
55 Revision and examination practice 354
56 Revision and examination practice 357
57 Revision and examination practice 362
58 Revision and examination practice 366
59 Revision and examination practice 372
60 Revision and examination practice 377
Appendix 1:Worksheets 383
Appendix 2:Phonemic symbols 464