1 The examination 1
Syllabus topics 1
The examination questions 1
Grades 2
The front page of the examination paper:implications 3
Guidelines to remember 7
2 Language 8
Varieties of English 11
General requirements 12
Misunderstandings in written communications 12
Being precise in your choice of word 13
Vocabulary building 15
Grammar requirements 23
Guidelines to remember 25
3 Common elements 26
The 7-Step Plan 27
The main common elements 33
Guidelines to remember 38
4 Letters 39
Layout 40
Content 43
Organise the content 43
Construct the content 44
Write the answer 44
Check the answer 44
Past questions 44
Guidelines to remember 61
5 Reports 62
Layout 63
Content 68
Organise the content 70
Construct the content 71
Write the answer 71
Check the answer 71
Past questions 71
Guidelines to remember 91
6 Conversion and reformulation 93
Memos 95
Faxes 96
Notices 97
Messages 97
Notes,lists and guidelines 97
Summaries 98
Practice for Question 4 98
Past questions 103
Guidelines to remember 120
7 Comprehension 121
Requirements for answering comprehension questions 122
The 7-Step Plan for comprehension questions 122
Past questions 128
Guidelines to remember 147
Appendices 148
1 Spelling 148
2 Additional vocabulary 156
3 Answers to exercises 158
4 Pasf examination papers 226
5 Advice for students taking the Third Level English for Business examination 241
References 242
Index 243