《高级商务信函》PDF下载

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  • 作  者:(德)克拉克著
  • 出 版 社:北京大学出版社
  • 出版年份:2011
  • ISBN:
  • 页数:180 页
图书介绍:

1 Form and layout 1

2 General office communication 12

3 Enquiries 24

4 Offers and quotations 36

5 Orders 47

6 Dealing with orders 62

7 Payment and reminders 73

8 Complaints 91

9 Credit enquiries 104

10 Looking for a job 115

Glossary 130

A-Z Word List 134

Transcript 141

Answer Key 147