Unit 1:Meeting Your Guests 1
Part Ⅰ Introduction:Getting Started 2
Part Ⅱ Conversation 1:Health and Safety Tips 4
Part Ⅲ Conversation 2:Missing Luggage 5
Part Ⅳ Summary:Preparing to Receive a Tourist Group 8
Part Ⅴ Reading Passage:Splendid China(Ⅰ) 10
Part Ⅵ Grammar Review:Present and Future Tenses 12
Part Ⅶ Unit Review Exercises 20
Unit 2:Hotel Serivce(Ⅰ)Checking-in,Meals,and Services 23
Part Ⅰ Introduction:Getting Started 24
Part Ⅱ Conversation 1:Lost Passport 26
Part Ⅲ Conversation 2:Hotel Orientation 29
Part Ⅳ Summary:Checking-in and Adjusting to a New Culture 32
Part Ⅴ Reading Passage:Splendid China(Ⅱ) 34
Part Ⅵ Grammar Review:Simple Past Tense 37
Part Ⅶ Unit Review Exercises 43
Unit 3:Hotel Service(Ⅱ):Amenities,Checking Out,and Exchanging Money 47
Part Ⅰ Introduction:Getting Started 48
Part Ⅱ Conversation 1:Exchanging Currency 53
Part Ⅲ Conversation 2:Time to Check Out 55
Part Ⅳ Summary:Reminders,Currency Exchange,and a Smooth Check-Out 57
Part Ⅴ Reading Passage:Splendid China(Ⅲ) 61
Part Ⅵ Grammar Review:the Present Perfect Tense 63
Part Ⅶ Unit Review Exercises 70
Unit 4:Shopping Ⅰ 75
Part Ⅰ Introduction:Getting Started 76
Part Ⅱ Conversation 1:Money Conversion 79
Part Ⅲ Conversation 2:The Jade Factory 82
Part Ⅳ Conversations 3:Incredible Jade 84
Part Ⅴ Summary:shopping in China 86
Part Ⅵ Reading passage:Splendid China(Ⅳ)Suzhou Gardens 88
Part Ⅶ Gammar Review:Imperative(command)Form 91
Part Ⅷ Unit Review Exercises 97
Unit 5:Shopping Ⅱ 103
Part Ⅰ Introduction:Getting Started 104
Part Ⅱ Conversation 1:“They're Watching Me!” 107
Part Ⅲ Conversation 2:Buying a Quilt 109
Part Ⅳ Summary:Some Treasures of China 112
Part Ⅴ Reading Passage:Splendid China(Ⅴ)Nanjing Road 116
Part Ⅵ Grammar Review:Modals for Polite Requests 118
Part Ⅶ Unit Review Exercises 124
Unit 6:Seeing a Doctor 129
Part Ⅰ Introduction:Getting Started 130
Part Ⅱ Conversation 1:Treating a Patient at a Hotel 133
Part Ⅲ Conversation 2:Treating a Sprained Ankle 136
Part Ⅳ Summary:Having a Healthy Trip 139
Part Ⅴ Reading Passage:Splendid China(Ⅵ)Xi'an and the Terra Cotta Army 141
Part Ⅵ Grammar Review:Gerunds and Infinitives 144
Part Ⅶ Unit Review Exercises 151
Unit 7:Catering,Food,and Beverage(Ⅰ) 155
Part Ⅰ Introduction:Getting Started 156
Part Ⅱ Conversation 1:Deciding Where to Eat 159
Part Ⅲ Conversation 2:Deciding What to Eat 160
Part Ⅳ Conversation 3:Handling Complaints 162
Part Ⅴ Summary:Free Days and Special Diets 165
Part Ⅵ Reading Passage:Splendid China(Ⅶ)Guilin—The Li River 167
Part Ⅶ Grammar Review:Passive Voice,PartⅠ 170
Part Ⅷ Unit Review Exercises 175
Unit 8:Catering,Food,and Beverage(Ⅱ):The Farewell Banquet 179
Part Ⅰ Introduction:Getting Started 180
Part Ⅱ Conversation 1:Final Banquet Preparations 182
Part Ⅲ Conversation 2:Proposing a Toast 185
Part Ⅳ Summary:Understanding Cultural Differences 187
Part Ⅴ Reading Passage:Splendid China(Ⅷ)Pudong New Area 189
Part Ⅵ Grammar Review:Passive Voice PartⅡ 191
Part Ⅶ Unit Review Exercises 195
Appendix 199
Appendix A:Common Irregular Verbs 200
Appendix B:Pronoun Forms 203
Appendix C:Vocabulary 204